Associate Director – Business & Performance Management – Regulatory Services & EMEA / APAC Region

RBC; London; On-site; GBP 80,000 - 120,000; Full time

Job summary

RBC is seeking an Associate Director (VP) for Business & Performance Management. In this role, you will support regulatory services and drive operational efficiency within the EMEA/APAC regions. This full-time position requires strong financial acumen and the ability to manage complex stakeholder relationships effectively.

Benefits

Comprehensive Total Rewards Program

Opportunity for professional development

Dynamic, collaborative team environment

World-class training program in financial services

Qualifications

• Strong working knowledge of Capital Markets operations.
• Self-motivated, able to work independently and in a team.
• Ability to influence colleagues and partner effectively.

Responsibilities

• Oversee NIE, Headcount, CAPEX, and projects to drive efficiency.
• Act as a bridge between senior management and operations.
• Drive process improvements and risk mitigation initiatives.

Skills

Business Oriented

Business Performance Management

Communication

Decision Making

Process Management

Education

Degree in Finance, Engineering, Science, or Maths

Job description

Job Summary

Job Description

What is the opportunity?

An individual contributor role.

As the Associate Director (VP), Business & Performance Management – Regulatory Services & EMEA / APAC Region, you will play a key role in supporting the Global Regulatory Services and EMEA / APAC Regional Business Management activities within the broader framework of Global Business Management.

The role provides horizontal support to the Global Head of Regulatory Services and the Regional Head of BCS for EMEA / APAC and collaborates closely with the Global Business Management team to ensure the alignment of strategic and operational processes with the organisation’s financial goals and capital markets strategies.

This position is full time and will require you to work a minimum of 4 days in the office per week with the option to work one day from home.

What will you do?

• Partner with the Global Head of Regulatory Services and the Regional Head of BCS for EMEA / APAC and Global Business Management team to ensure seamless horizontal business management.

• Oversee NIE (Non-Interest Expense), Headcount, CAPEX, and projects that drive operational efficiency and compliance.

• Act as a bridge between senior management, operations, and other key stakeholders to optimise workflows and manage budgets effectively.

• Provide strategic and operational support to the Global Head of Regulatory Services and the Regional Head of BCS for EMEA / APAC, ensuring the effective functioning of the groups.

• Drive process improvements, performance analysis, and risk mitigation initiatives to align operational processes with regulatory requirements and industry standards.

• Manage resource allocation across teams and projects to optimize performance and achieve business objectives.

• Deliver actionable insights to senior local and global leaders, supporting informed decision-making.

• Foster strong relationships with internal and external stakeholders to enhance collaboration and alignment.

• The preparation of accurate, timely and compliant documents and reports, gathering and documenting inputs from the wider Reg Services / Regional BCS / Global BCS team and stakeholders as appropriate.

• Assist the Head of BCS EMEA & APAC in UK SMF & Regional activities including, but not limited to, the review and/or production of materials for Governance Forums, organisation of UK LT, ELT and similar meetings, and in the undertaking of deep dive reviews, legacy business analysis, process mapping, and cross-pillar initiatives

• Work in close coordination with Reg Services leaders, UK BCS LT members, BCS Risk Control and Governance team, and wider stakeholders on new business initiatives, tactical / strategic projects and reviews.

• BCP Coordination & review of BIA (Business Impact Assessment).

What do you need to succeed?

Must-have

• Strong working knowledge of Capital Markets operational functions and processes.

• Strong understanding of the fundamentals of Capital Markets trading and the transaction lifecycle of the asset classes that BCS operations support.

• Strong understanding of RBC Capital Markets organisational structure (front office sales and trading, middle office, product control, BCS, regulatory/compliance, etc.).

• Knowledge of Regulatory Trade / Transaction Reporting would be beneficial.

• Strong financial skills, including understanding of budgeting processes.

• Self-motivated, able to work independently and within a team.

• Ability to influence colleagues within and outside of BCS; ability to partner effectively with Stakeholder groups such as QTS.

• Ability to prioritise, plan and execute work to meet tight deadlines.

• Strong innovative, problem-solving and analytical skills; a self-starter capable of functioning in an autonomous manner.

• Capable of building strong relationships with clients and stakeholders across the enterprise.

• Provide concise and effective updates to the Global Head of Regulatory Services & Regional BCS Head EMEA & APAC and to the Director, BCS Global Business Management, as well as guidance to regional and global Reg Services teams where applicable.

Nice-to-have

• Degree or equivalent/similar relevant experience in Finance, Engineering, Science, Maths or relevant work experience.

• Preferred: Strong knowledge of supporting systems used within Operations. Project management expertise.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation

• Leaders who support your development through coaching and managing opportunities

• Opportunities to work with the best in the field

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services.

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

Job Skills

Business Oriented, Business Performance Management, Business Process Modeling, Communication, Decision Making, Information Technology Project Management, Interpersonal Relationship Management, IT Project Planning, Long Term Planning, Process Management

Additional Job Details

Address:

100 BISHOPSGATE:LONDON

City:

London

Country:

United Kingdom

Work hours/week:

35

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-06-10

Application Deadline:

2025-06-24

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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