Associate Director

FABRIC SOCIAL; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

FABRIC SOCIAL in London is seeking an Associate Director to shape its client services. You will lead a portfolio of brands, building trusted relationships with senior stakeholders and driving commercial success.

The role requires leadership across social, paid, influencer and creative work, and you will develop a high-performing Client Services team while owning forecast and growth.

Qualifications

• Experience leading teams within a social, creative or integrated agency environment.
• Strong relationship-building skills with senior client and stakeholder groups.
• Commercial awareness with experience managing scopes, forecasting and growth plans.
• Strategic understanding of social media, content, influencer marketing and paid media.
• Confidence leading complex conversations and aligning diverse stakeholders.
• Curiosity for culture, platforms and emerging opportunities within social.
• A collaborative leadership style, strong judgement and a proactive mindset

Responsibilities

• Build trusted relationships with senior client stakeholders and act as a strategic advisor across key accounts.
• Provide leadership across social, paid, influencer and creative work, ensuring it delivers against client objectives.
• Partner with the Client Services Director to develop and support a high-performing Client Services team.
• Own the commercial performance of your portfolio, including forecasting, planning and account growth.
• Identify opportunities to expand client partnerships and drive new revenue streams.
• Lead cross-functional teams to deliver outstanding work and seamless client experiences.
• Champion best practice, strategic thinking and operational excellence across the agency.

Job description

We’re hiring an Associate Director to help shape what’s next for FABRIC. We build social brands through culture-first thinking, standout creative and communities that people genuinely want to be part of. As a senior leader within our Client Services team, you’ll play a key role in growing client partnerships, developing talent and driving commercial success across a portfolio of exciting brands. This is an opportunity to influence the work, the team and the future direction of one of the UK’s most ambitious social agencies.

What You’ll Be Doing

• Build trusted relationships with senior client stakeholders and act as a strategic advisor across key accounts.
• Provide leadership across social, paid, influencer and creative work, ensuring it delivers against client objectives.
• Partner with the Client Services Director to develop and support a high-performing Client Services team.
• Own the commercial performance of your portfolio, including forecasting, planning and account growth.
• Identify opportunities to expand client partnerships and drive new revenue streams.
• Lead cross-functional teams to deliver outstanding work and seamless client experiences.
• Champion best practice, strategic thinking and operational excellence across the agency.

Skills We’re Looking For

• Experience leading teams within a social, creative or integrated agency environment.
• Strong relationship-building skills with senior client and stakeholder groups.
• Commercial awareness with experience managing scopes, forecasting and growth plans.
• Strategic understanding of social media, content, influencer marketing and paid media.
• Confidence leading complex conversations and aligning diverse stakeholders.
• Curiosity for culture, platforms and emerging opportunities within social.
• A collaborative leadership style, strong judgement and a proactive mindset

Why FABRIC?

We’re the maverick of social. We believe the best work happens when strategy, creativity and culture collide. If you’re excited by the opportunity to shape client partnerships, empower exceptional people and create work that genuinely resonates, we’d love to hear from you.