Associate Director

TN United Kingdom; Bollington; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

A forward-thinking company is seeking an Associate Director to lead significant account management responsibilities. This role involves high client interaction, strategic input into business growth, and mentoring team members. The ideal candidate will thrive in a dynamic environment, leveraging their market research expertise to deliver impactful insights. With a focus on continuous improvement and personal development, this position offers a unique opportunity to make a meaningful impact in the healthcare sector. If you are an articulate communicator eager to grow and innovate, this role is perfect for you.

Benefits

Quarterly Bonus

Car Allowance

Flexible Working Hours

Professional Development Opportunities

Qualifications

• 7+ years in market research with healthcare/pharmaceutical experience.
• Proficiency in various research approaches with expertise in at least one.

Responsibilities

• Lead business growth through strong client management and mentorship.
• Design compelling client proposals and develop key accounts.

Skills

Market Research

Client Management

Analytical Skills

Presentation Skills

Problem-Solving

Education

Degree (minimum 2:1)

MSc, PhD, or MBA

Tools

Qualitative Research Techniques

Quantitative Research Techniques

Job description

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Company: Adelphi Research, part of Adelphi Group (an Omnicom Healthcare Company)

Job Location: Based in our HQ office in Bollington, Cheshire, UK, however, we offer great flexibility and hybrid working.

While virtual client engagement and research execution have been the norm since 2020, some travel will be expected in this role in the future.

About Adelphi Research:
Adelphi Research is a global market research consultancy with over 30 years of experience in providing insights that influence strategic decisions for pharmaceutical and healthcare organizations. Our focus is on designing and delivering insights that inspire action and facilitate change, driven by our commitment to our people and culture.

We are a dynamic, creative, and connected team passionate about learning, fostering meaningful relationships internally and externally. From our UK and USA HQs, we conduct research worldwide across various therapy areas.

We have adopted a model of transformational growth, offering diverse opportunities for experimentation and continuous improvement.

The role:
Our Associate Director role offers the opportunity to take ownership of significant account management responsibilities, involving high client interaction and strategic input into business growth. You will demonstrate research expertise, commercial acumen, strategic insight, and leadership skills, including mentoring and line management.

The Person:
You will thrive in a role that offers diverse career development and the chance to specialize in areas of personal interest. Your account management duties will involve exploring solutions for clients and leveraging team skills to secure work and build relationships through high-quality delivery. We set targets aligned with your strengths to support your success.

You may have or develop expertise in specific market research areas but should be curious and proficient across various tools and techniques to address client questions. The ideal candidate is an articulate communicator eager to learn and grow, embracing training opportunities at Adelphi.

Think creatively, invent relevant solutions, deliver impact, and engage enthusiastically.

Role requirements:

Reporting to a Director or Senior Director, you will lead business growth through strong client management, new business acquisition, and team mentorship. Big-picture thinking is essential to translate insights into actionable strategies. Mentoring talent and practicing Radical Candor—caring personally while challenging directly—are core to our working style.

Core competencies:

Research and Delivery Expertise:

• Proficient in designing high-level qualitative and quantitative studies, with expertise in at least one area
• Strong analytical and report design skills
• Ability to create impactful presentations and reports with strategic guidance
• Clear communication of insights to clients
• Leading project teams with guidance and direction
• Problem-solving and proactive issue management

Company and Client Management:

• Leading assigned clients with support from senior leadership, developing commercial plans based on deep account knowledge
• Identifying new business opportunities and relationships to generate RFPs
• Designing compelling client proposals to develop key accounts
• Supporting financial and strategic business goals

People Management:

• Contributing to the personal development of direct reports
• Providing constructive feedback
• Being a positive role model to foster engagement and motivation

Qualifications and Experience:

• Degree (minimum 2:1), preferably with advanced qualifications (e.g., MSc, PhD, MBA)
• 7+ years in market research, with healthcare/pharmaceutical experience and a proven track record in client delivery
• Experience presenting research results clearly to clients
• Proficiency in various research approaches with expertise in at least one
• Knowledge of specific therapy areas

Package:

• Competitive remuneration including base salary, quarterly bonus, and car allowance
• Special considerations for expertise in advanced quantitative research or experience in oncology/hematology
• Additional benefits provided beyond salary