Associate Delivery Manager

Ministry of Housing, Communities and Local Government (MHCLG); Manchester; On-site; GBP 32,000 - 44,000; Full time

Job summary

MHCLG is hiring an Associate Delivery Manager in Manchester. You will join a multidisciplinary digital team to help turn ideas into working digital services, learning from experienced Delivery Managers and improving delivery capabilities.

You will work with experienced professionals to coordinate priorities, progress and risks, and develop your delivery management skills to take on increasing responsibility over time.

Qualifications

• Interest in digital delivery and agile ways of working.
• Ability to identify issues and escalate appropriately.
• Clear and effective communication across audiences.
• Collaborative approach and positive team relationships.
• Willingness to learn and take responsibility.

Responsibilities

• Coordinate delivery within a multidisciplinary team and keep priorities, progress, risks and dependencies visible.
• Support agile ceremonies and use agile tools to help teams manage work.
• Identify and overcome delivery issues and escalate when needed.
• Facilitate clear communication with stakeholders and users.
• Learn from experienced managers and build skills toward greater responsibility.

Skills

Agile delivery

Delivery coordination

Stakeholder communication

Team collaboration

Problem solving

Tools

Agile tools

Job description

About the job

We are MHCLG

Build your digital career with us in Manchester.Technology has an important role to play in how government delivers services and supports communities. As part of our Digital, Data and Information Directorate, you'll have the opportunity to help teams turn ideas into digital services that make a real difference to people’s lives.

Based in Manchester, you'll join a multidisciplinary digital team and work alongside experienced delivery managers, developers, designers, user researchers and other specialists. You'll help bring people together around a shared goal, support teams to work effectively and help turn plans into outcomes for users.

Our work supports a wide range of people, from citizens and Local Authority colleagues to people working across MHCLG. From large-scale grant programmes and data and analytics to refugee resettlement, the services we support contribute to some of the department’s most important work.

As the department’s central digital function, we provide the technology, platforms and infrastructure that enable teams across MHCLG to deliver their work. You'll work with colleagues from different backgrounds and areas of expertise, gaining practical experience while developing your delivery management skills and building your career in digital.

About the role

As an Associate Delivery Manager, you'll help teams turn ideas and plans into working digital services. You'll work alongside an experienced Delivery Manager or Senior Delivery Manager, learning how to create the conditions for a team to work effectively, manage competing priorities and overcome challenges that could affect delivery.

You'll play an important role in bringing people together, making progress visible and helping teams continuously improve. Through practical experience, coaching, mentoring and working alongside experienced delivery professionals, you'll build the skills and confidence to take on increasing responsibility as your career develops.

The role provides an entry route into the delivery management profession and gives you the opportunity to learn from a supportive delivery community while contributing to work that has a clear purpose and impact.

Find out more about our Digital teams and what they are working on through our MHCLG Digital blog. Our newly published Principles of Delivery are particularly relevant to this role.

Please note that MHCLG does not offer visa sponsorship. Applicants will need a valid visa that allows them to work in the UK for the duration of their employment.

What you'll do

As an Associate Delivery Manager, you'll:

• Support delivery: Work as part of a multidisciplinary team, helping to coordinate delivery activities and keep priorities, progress, risks and dependencies visible.
• Help teams work effectively: Support agile ways of working, facilitate team ceremonies and use agile tools and techniques to help teams manage their work and priorities.
• Help solve problems: Work with the team to identify and overcome issues that could affect delivery, escalating where appropriate.
• Bring people together: Help teams communicate clearly with stakeholders and users, encourage inclusive collaboration and create an environment where people can work effectively together.
• Learn and develop: Work alongside experienced Delivery Managers and Senior Delivery Managers, using coaching, mentoring, training and feedback to build your skills and take on increasing responsibility.

What we're looking for

We're looking for people who are interested in building a career in agile delivery management and who are motivated by helping teams work together to achieve meaningful outcomes. You may have worked in an agile software team before, or be a people-focused project manager with transferrable skills, or simply have helped people work together to achieve a difficult outcome.

As an Associate Delivery Manager, you'll have:

• An interest in digital delivery and agile ways of working, with a willingness to learn and develop your delivery management skills.
• A practical approach to problem solving, including the ability to identify issues, work with others to find solutions and escalating when appropriate.
• Clear and effective communication skills, with the ability to explain information and ideas in a way that works for different audiences, including technical and non-technical colleagues.
• A collaborative approach to working, with an understanding of the importance of positive team relationships, inclusion and creating an environment where people can work effectively together.
• A willingness to learn and take responsibility, using guidance, coaching and feedback to build your skills, confidence and capability over time.