Associate Customer Success Manager (AdOps)

Verve Group; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading advertising technology firm is seeking a motivated team member for an entry-level position in their Customer Success team in London. The role involves supporting programmatic campaigns, working with data, and enhancing client communication. Ideal candidates are detail-oriented, comfortable with numbers, and possess strong written skills. This is a hybrid role with three days in the London office.

Benefits

Bupa HealthCare Plan

Aviva Corporate Pension Scheme

Personalized Benefits Platform

25 paid vacation days + 3 Wellness days

Annual training budget and internal webinars

Qualifications

• Strong level of comfort with numbers and working in Excel.
• Clear and confident written communication skills.
• Well-organized and thorough in day-to-day work.
• Comfortable in a fast-paced environment.

Responsibilities

• Set up and monitor programmatic advertising campaigns.
• Communicate campaign progress and performance to clients.
• Support the client lead in managing a portfolio of campaigns.
• Optimize campaign outcomes using data and tools.

Skills

Comfort with numbers

Written communication skills

Organizational skills

Ability to work in a fast-paced environment

Education

Degree or relevant marketing internship/apprenticeship

Tools

Excel

Job description

Who We Are

Verve has created a more efficient and privacy-focused way to buy and monetize advertising. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers—no matter the screen or location, no matter who, what, or where a customer is. With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve’s solutions are trusted by more than 90 of the United States’ top 100 advertisers, 4,000 publishers globally, and the world’s top demand-side platforms. Learn more at www.verve.com.

Who You Are

We’re looking for a motivated and detail-oriented team member to join Dataseat’s (www.dataseat.com) Customer Success team in London. This is an entry-level position, ideal for someone who is comfortable working with data, confident in communication, and excited to learn the ins and outs of digital advertising.

You’ll support the team in managing programmatic campaigns for key clients, gaining hands-on experience in campaign operations, data analysis, and client communication.

This is a hybrid position with three days per week in our London office.

What You Will Do

• Set up and monitor programmatic advertising campaigns
• Communicate campaign progress and performance to clients
• Support the client lead in managing a portfolio of campaigns
• Work with data and tools to help optimise campaign outcomes

What You Will Bring

• A strong level of comfort with numbers and working in Excel
• Clear and confident written communication skills
• Well-organised and thorough in day-to-day work
• Comfortable working in a fast-paced environment
• A degree or relevant marketing internship or apprenticeship experience

What We Offer

Just a few of the benefits waiting for you at Verve:

• Stay healthy with our Bupa HealthCare Plan with easy access to medical care
• Support your long-term financial security with our Aviva Corporate Pension Scheme, with Verve contributing 5% of your qualifying earnings
• Pick what matters most to you in our Personalized Benefits Platform, with a budget of £50/month
• Recharge with 25 paid vacation days + 3 Wellness days throughout the year, in addition to the public holidays
• Boost your professional knowledge with our annual training budget & internal webinars
• … and even more reasons to join us!

Verve provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.