Associate Customer Success Manager

Verve; Greater London; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

HealthCare Plan

Pension Scheme

Personalized Benefits Platform

Vacation days

Training budget

Job summary

Verve is seeking an entry-level team member for its Dataseat Customer Success group in London. You will support managing programmatic campaigns, work with data, and develop communication with clients while learning the ins and outs of digital advertising.

You’ll gain hands-on experience in campaign operations, data analysis, and client communication in a fast-paced environment that values detail-oriented, proactive learners.

Qualifications

• Comfortable working with numbers and Excel daily.
• Clear, confident writer who communicates well across audiences.
• Well-organised with strong attention to detail.
• Energetic in a fast-paced environment and able to juggle shifting priorities.
• A degree, or relevant marketing internship/apprenticeship experience.

Responsibilities

• Set up and monitor programmatic advertising campaigns to ensure smooth, high-performing execution.
• Communicate campaign progress and performance to clients with clarity and confidence.
• Support your client lead in managing a portfolio of campaigns across multiple accounts.
• Use data and tools to continuously optimize campaign outcomes.

Skills

Excel

Written communication

Attention to detail

Organised

Data analysis

Communication

Education

Bachelor's degree or equivalent

Job description

Who We Are

Verve has created a more efficient and privacy-focused way to buy and monetize advertising. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers–no matter the screen or location, no matter who, what, or where a customer is. With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve’s solutions are trusted by more than 90 of the United States’ top 100 advertisers, 4,000 publishers globally, and the world’s top demand-side platforms. Learn more at verve.com .

We’re looking for a motivated and detail-oriented team member join Dataseat’s ( dataseat.com) Customer Success team in London. This is an entry-level position, ideal for someone who is comfortable working with data, confident in communication, and excited to learn the ins and outs of digital advertising. You’ll support the team in managing programmatic campaigns for key clients, gaining hands‑on experience in campaign operations, data analysis, and client communication.

What You Will Do

• Set up and monitor programmatic advertising campaigns to ensure smooth, high-performing execution
• Communicate campaign progress and performance to clients with clarity and confidence
• Support your client lead in managing a portfolio of campaigns across multiple accounts
• Use data and tools to continuously optimize campaign outcomes

What We Will Need

• Comfortable working with numbers and confident using Excel day-to-day
• A clear, confident writer who communicates well across different audiences
• Well‑organized and thorough, with a strong attention to detail
• Energized by a fast-paced environment and able to juggle shifting priorities
• A degree, or relevant marketing internship/apprenticeship experience

What We Offer

• Stay healthy with our Bupa HealthCare Plan with easy access to medical care
• Support your long-term financial security with our Aviva Corporate Pension Scheme , with Verve contributing 5% of your qualifying earnings
• Pick what matters most to you in our Personalized Benefits Platform, with a budget of £50/month
• Recharge with 25 paid vacation days + 3 Wellness days throughout the year, in addition to the public holidays
• Boost your professional knowledge with our annual training budget & internal webinars … and even more reasons to join us!

We’re open to allowing the right person to learn our industry on the job. We welcome diversity and non‑traditional paths into all of our roles. We believe in hiring the right person as opposed to the right combination of keywords.

Communications regarding your application will only come from @jungroup.com or @verve.com email addresses.

Verve provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you are a California resident subject to the California Consumer Privacy Act, click here to understand how Verve processes your personal information and how you can exercise your rights. If you are located in the EU or UK visit our privacy policy to understand how Verve processes your personal information and how you can exercise your rights.