Associate, Compliance and Oversight - 12month FTC

Lloyd's; Chatham; On-site; GBP 55,000 - 80,000; Full time

Job summary

Lloyd’s is seeking a diligent Compliance professional to support governance, regulatory and trustee responsibilities across membership and third‑party capital provider activity. The role focuses on delivering compliance reviews, quality control and high‑risk investigations to protect the strength and reputation of the market.

You’ll monitor regulatory indicators, manage complaints and off‑boarding with care, maintain accurate data, and contribute to market training and continuous improvement.

Qualifications

• Experience working in a regulated environment.
• Strong analytical skills with great attention to detail.
• Confidence interpreting rules, policies and regulatory requirements.
• Ability to manage multiple priorities and deadlines.
• Clear, professional and inclusive communication skills.
• Experience handling complex queries and stakeholder relationships.
• A continuous improvement mindset.

Responsibilities

• Deliver compliance reviews across membership and third‑party capital provider applications and lifecycle activity.
• Carry out quality control, assurance and high‑risk investigations, including sanctions and PEPs.
• Monitor regulatory and statutory risk indicators and act early when something doesn’t look right.
• Manage complaints, non‑compliance and off‑boarding processes with care and professionalism.
• Maintain accurate compliance data, reporting and MI.
• Support compliance and financial crime training across the market.
• Build trusted relationships with members, agents, brokers and internal teams.
• Improve how we work by strengthening controls, processes and systems.

Skills

Regulated environment experience

Analytical ability

Regulatory interpretation

Prioritisation

Clear communication

Stakeholder management

Continuous improvement mindset

Education

ICA qualification (or study)

Job description

Lloyd’s is the world’s leading insurance and reinsurance marketplace, bringing together the world’s leading risk takers to advance global progress.

Our strategy is focused on delivering strong underwriting performance, operating an efficient and flexible marketplace, and maximising the capital advantage of the Lloyd’s market — while continuing to build a Lloyd’s we are proud of.

How we deliver this, matters. We take the risk, make things happen, and own the outcome — working together across our global network to turn insight into impact.

What You’ll Be Doing

You’ll play a vital role in protecting the strength and reputation of the Lloyd’s market. Working across corporate members and third‑party capital providers, you’ll help ensure we meet our regulatory, governance and trustee responsibilities — clearly, consistently and confidently.

• Deliver compliance reviews across membership and third‑party capital provider applications and lifecycle activity
• Carry out quality control, assurance and high‑risk investigations, including sanctions and PEPs
• Monitor regulatory and statutory risk indicators and act early when something doesn’t look right
• Manage complaints, non‑compliance and off‑boarding processes with care and professionalism
• Maintain accurate compliance data, reporting and MI
• Support compliance and financial crime training across the market
• Build trusted relationships with members, agents, brokers and internal teams
• Improve how we work by strengthening controls, processes and systems

What You’ll Bring

You don’t need to know everything on day one. But you’ll bring curiosity, sound judgement and a commitment to getting things right.

• Experience working in a regulated environment
• Strong analytical skills and great attention to detail
• Confidence interpreting rules, policies and regulatory requirements
• The ability to manage multiple priorities and deadlines
• Clear, professional and inclusive communication skills
• Experience handling complex queries and stakeholder relationships
• A continuous improvement mindset

Knowledge of Lloyd’s regulatory, trustee or membership frameworks is valuable. Experience in compliance, financial crime or risk and control environments will help you thrive.

An ICA qualification (or studying towards one) is preferred — but not essential.

Being inclusive at Lloyd’s is integral to how we work — and how we deliver impact.

We aim to build a diverse, inclusive environment that reflects the global markets we serve, where everyone is treated with dignity and respect and supported to reach their full potential.

We take the risk by challenging traditional thinking and being proactive about inclusion. That means being open and positive about workplace adjustments, prioritising health and wellbeing, and investing in diversity and inclusion training so everyone feels able to contribute and succeed.

We make things happen by turning our commitment into action. Through employee networks, mentoring, volunteering opportunities and sustained investment in professional development, we create an environment where inclusion is experienced day‑to‑day — not just talked about.

We own the outcome by focusing on impact. By bringing together diverse perspectives and the best minds in the industry, we work collaboratively with underwriters and brokers to create innovative, responsive solutions that share risk and solve complex problems across global markets.