Associate Client Services Officer - FX & Consultancy

TN United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a rapidly growing financial institution in London as an Associate Client Services Officer. This role offers exceptional career development opportunities in a supportive environment. You'll manage client accounts, enhance service efficiency, and collaborate with teams to ensure compliance and strong communication. Ideal candidates are detail-oriented, proactive, and possess excellent communication skills. This is a fantastic opportunity to contribute to a dynamic firm recognized for its innovation and client service excellence.

Benefits

Exceptional career development opportunities

Supportive environment with benefits

Qualifications

• Experience in financial services, particularly in FX, payments, or banking.
• Ability to manage multiple tasks under pressure.

Responsibilities

• Manage client accounts and support the end-to-end client journey.
• Identify opportunities to enhance client service and efficiency.
• Liaise with internal departments to resolve queries.

Skills

Communication Skills

Time Management

Detail-oriented

Proactive Attitude

Adaptability

Job description

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Associate Client Services Officer - FX & Consultancy, London

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Client:

Page Personnel

Location:

London, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

d3ac9743cdb7

Job Views:

3

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

• Exceptional career development opportunities
• Supportive environment with benefits

About Our Client

The client is an award-winning financial services firm recognised for rapid growth and innovation across global markets. With a strong reputation and a diverse international client base, the company is committed to delivering both exceptional service and unrivalled career progression.

Job Description

The duties of the Associate Client Services Officer include:

• Manage client accounts and support the end-to-end client journey
• Identify opportunities to enhance client service and efficiency
• Participate in operational projects and ensure compliance with internal processes
• Liaise with internal departments to resolve queries and maintain strong communication
• Adhere to service-level agreements and ensure timely processing of reviews
• Build relationships with clients, banks, and internal stakeholders
• Support and collaborate with Front Office teams both pre and post sale

The Successful Applicant

The ideal Associate Client Services Officer will have some experience within financial services, particularly in FX, payments, banking, or operations. They will be detail-oriented, proactive, and adaptable, with excellent communication skills and the ability to manage multiple tasks under pressure. Strong time management, a commercial mindset, and a team-player attitude are essential.

What's on Offer

The opportunity to work for a rapidly growing financial institution based in the City of London.