Associate Client Service Specialist - Fisher Investments

ZipRecruiter; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a dynamic team as a Dutch Client Service Associate at a leading private money manager. This role offers a vibrant environment where you can enhance your skills and contribute to innovative solutions. With a focus on meritocracy, you will have the opportunity to advance rapidly based on your performance. Enjoy a collaborative atmosphere while supporting investment counsellors and engaging with clients across Europe. The company values its employees, providing comprehensive benefits and a commitment to professional development. This is an exciting opportunity to grow within a reputable firm.

Benefits

100% paid medical and dental premiums

28 days of annual leave

Enhanced maternity pay

Family-forming benefits

Pension plan with company contribution

Gym subsidy

Employee Assistance Program

Ongoing training and educational support

Qualifications

• University degree or equivalent experience preferred.
• Fluent in Dutch and English with strong communication skills.

Responsibilities

• Manage daily tasks liaising with Sales Representatives and Investment Counsellors.
• Assist with administrative and operational tasks for top banks.

Skills

Fluent in Dutch

Fluent in English

Excellent communication skills

Client service

Team collaboration

Education

University degree in Finance, Economics, or Business

Job description

Job Description

The Opportunity:

As a Dutch Client Service Associate, you will be part of an energetic environment managing daily tasks at one of the world's leading private money managers. You are encouraged to ask questions, improve processes, and propose innovative solutions. We evaluate performance based on meritocracy and invest in employee development to support career progression and growth within the firm.

The more value you add, the faster you can advance to more senior roles. Many of our top executives started in similar roles, and we believe you can too. Our goal is for successful employees to promote within 2 or more years.

The Day-to-Day:

• Expect a dynamic and varied daily routine involving liaising with Sales Representatives, Investment Counsellors, and other stakeholders.
• Partner directly with top banks acting as custodians to assist with administrative and operational tasks.
• Gain exposure to businesses in other European countries.
• Support Investment Counsellors with relationship management by handling operational inquiries from existing clients.
• Assist in producing reports on the current status of prospective clients.
• Develop expertise in multiple subjects, becoming a point of contact as you assume more responsibilities.
• Report to your Client Service Team Leader, who will support your training and professional development.

Your Qualifications:

• A university degree or equivalent experience (a background in Finance, Economics, or Business is a plus).
• Fluent in Dutch and English.
• Excellent communication skills over phone and email, with a focus on client service.
• Ability to work well in a collaborative, team-oriented environment.
• Commitment to maintaining high-quality work while adhering to deadlines.

Why Fisher Investments Europe:

Fisher stands out by prioritizing clients, delivering exceptional service, and adopting a personalized approach to investing. We align with our clients' best interests through a transparent structure and reputable European custodians.

Our people are our greatest asset. To support their long-term goals, we offer benefits such as:

• 100% paid premiums for top-tier medical, dental, and annual health screening plans for employees and dependents.
• 28 days of annual leave, with options to purchase additional days, plus up to 8 paid holidays.
• Enhanced maternity pay with a 16-week top-up to full pay for eligible employees.
• $10,000* family-forming benefits, including fertility and hormonal health support.
• A pension plan with a 9% company contribution and up to 5% matching on personal contributions.
• Gym subsidy of up to £50 per month.
• Employee Assistance Program and wellbeing services.
• A collaborative work environment with ongoing training, educational support, and employee events.

This role is based in-office. Depending on your role, tenure, and performance, you may be eligible for our hybrid work-from-home program, which is subject to change.

*Employees outside the US will receive the equivalent amount in local currency.

FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER