Associate, Client Service (Healthcare)

Guidepoint; London; Hybrid; GBP 28,000 - 40,000; Full time

Job summary

Guidepoint, a leading research enablement platform, is seeking a Healthcare Associate to join their Client Service team in London. The role involves understanding client needs, recruiting industry experts, and actively contributing to client projects. This position offers a unique opportunity for career advancement within a collaborative and dynamic workplace.

Benefits

Competitive Compensation

Progression Plan for Career Growth

Hybrid Working Model

Excellent Medical Coverage through BUPA

22 Days Paid Annual Leave

Team building events

Qualifications

• Bachelor's degree related to healthcare or science required.
• Previous internship or lab experience preferred.
• Must have the right to work in the UK.

Responsibilities

• Identify and recruit experts for client consultations.
• Work with Project Managers to fulfill client project requests.
• Screen experts for suitability and develop professional profiles.

Skills

Sales-oriented

Time management

Communication

Organizational skills

Team collaboration

Education

Bachelor of Science (e.g., Public Health, Biology)

Job description

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

Play a vital role in Guidepoint’s success.

As a Healthcare Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,250,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.

Who We Are:

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects
• Work with Project Managers to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience YOU will bring:

• Bachelor of Science degree (ex. Public Health, Biology, Neuroscience, Chemistry)
• Previous internship/volunteering/extracurriculars/research lab experience
• Right to work in the UK

Skills YOU will Bring:

• Desire to work in a sales/lead generation role that is KPI and metrics-driven
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of a team

What We Offer:

• Competitive Compensation
• Progression Plan for Career Growth
• Hybrid Working Model
• Snacks and Beverages
• Excellent Medical Coverage through BUPA
• Pension
• 22 Days Paid Annual Leave, rising with length of service
• Friday Happy Hour and “Summer Fridays”
• Year round company sponsored sports and team building events

Interview Process:

• Initial Candidate Screen
• Meet the Guidepoint Teams!
• Mock Assessment (Role Dependent)
• Complete a stimulated client request and gain more insight into the role
• Interview Process Outcome

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

#LI-DT1

#LI-hybrid

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