Associate Claims Examiner

DXC Technology; Milton Keynes; Remote; GBP 25,000 - 35,000; Full time

Job summary

Velonetic, a venture under DXC Technology, is seeking an Associate Claims Examiner. This entry-level role involves technical checks on insurance documents with comprehensive training provided, ideal for those starting an insurance career. An inclusive culture supports career growth through structured training and mentoring.

Benefits

Flexible working options

Private medical insurance

Dental insurance

Travel insurance

Perks at Work discounts

Qualifications

• Proficiency in Outlook and MS Office is required.
• High accuracy and strong numeracy skills are essential.
• Ability to work independently and collaboratively valued.

Responsibilities

• Perform technical checks on insurance documents to ensure accuracy.
• Communicate with customers and brokers to resolve queries.
• Manage own workload efficiently while maintaining quality.

Skills

Numeracy

Literacy

Attention to Detail

Organizational Skills

Time Management

Negotiation Skills

Tools

MS Office

Outlook

Job description

Job Description:

LOCATION: Remote, with flexible working options and the possibility of hybrid working from Chatham/London.

Velonetic, a joint venture between DXC Technology, the International Underwriting Association (IUA), and Lloyd’s of London, has been operating for over 20 years in the London market, handling insurance and reinsurance business. We process over £101 billion in premiums and claims transactions and are developing a new digital platform to enhance transaction speed and efficiency. Our core services include checking insurance documents, processing premium transactions, and claims processing.

Applicants must reside in the UK and have the right to work in the UK.

Job Overview:

We are seeking an individual eager to develop their understanding of insurance. This role is ideal for those starting their insurance career.

The Associate Claims Examiner will work as part of a team under a Team Manager, performing technical checks on insurance documentation to ensure accuracy and compliance with market SLAs regarding turnaround and quality. Training will be provided on insurance documentation and systems.

Responsibilities:

• Perform technical checks on insurance documents, identifying discrepancies or errors using IT systems with supervision as needed.
• Communicate with customers and brokers to resolve queries related to the work processed.
• Manage own workload efficiently.
• Input data into databases to initiate settlements and updates.
• Generate accurate reports related to processed work.
• Participate in innovation and process improvement initiatives.
• Review and validate insurance documentation.

Candidate Requirements:

• Strong numeracy, verbal, and literacy skills.
• Proficiency in Outlook and MS Office.
• High accuracy and attention to detail.
• Excellent organizational and time management skills.
• Ability to work independently and collaboratively.
• Strong negotiation and influencing skills.
• Positive attitude and curiosity for improvement.

Training and Development:

We offer comprehensive training, structured induction, tailored job training, mentoring, and support for professional qualifications to help you grow your career.

Our Culture:

At Velonetic, we value care, compassion, and inclusivity. We promote diversity and strive for a high-performing, innovative workforce led by talented leaders. Our initiatives support equality, diversity, and inclusion.

Employee Benefits:

Our benefits include flexible options such as adjusting annual leave, private medical, dental, and travel insurance, and discounts through ‘Perks at Work’ for holidays, dining, and shopping.

DXC Recruitment Team will manage the application and onboarding process on behalf of Velonetic. We foster an inclusive environment where everyone can thrive, balancing in-person collaboration with flexibility to support wellbeing and productivity.