Associate Claims Director - Contingency

MW Appointments; London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

A leading Lloyd's Broker in London is looking for an Associate Claims Director to oversee their Contingency Claims team. The candidate will be responsible for managing claims, maintaining records, and effectively communicating with clients and insurers within a hybrid work setting. This permanent position offers significant opportunities for training and career development.

Benefits

Opportunity for growth, training, and development.

Inclusive and fair employer.

Qualifications

• Experience in a similar claims role is essential.
• Proficiency in using MS Office and insurance IT platforms is required.

Responsibilities

• Managing new instructions and work in progress according to service standards.
• Registering and updating contingency claims accurately.
• Maintaining claims and correspondence records effectively.

Skills

Client-facing experience

Experience in claims handling

Proficiency with MS Office

Proficiency with London Insurance market IT platforms

Job description

Job Description:

Our client, a leading Lloyd's Broker, is seeking an Associate Claims Director to join their expanding Contingency Claims team in London. The role involves servicing claims needs and supporting other team members to achieve targets and deliver first-class service.

Main Duties include:

1. Managing new instructions and work in progress according to service standards and procedures.
2. Registering new Contingency claims accurately and updating records.
3. Maintaining claims and correspondence records, providing clear history and assessments.
4. Submitting completed claim documentation to insurers promptly.
5. Dealing with client inquiries within specified timeframes.
6. Communicating effectively with insurers, service providers, engineers, and loss adjusters.
7. Advising clients and colleagues to actively manage claims and minimize delays.

Essential Skills:

• Experience in a similar claims role.
• Client-facing experience in Contingency claims handling.
• Proficiency with MS Office and London Insurance market IT platforms.

Desirable Skills:

• Good organizational skills.
• Effective time management and prioritization.
• High personal drive and resilience.
• Working towards CII qualifications is a plus.

Additional Information:

• Permanent position based in London with hybrid working.
• Salary depends on experience.
• Opportunity for growth, training, and development.
• Inclusive and fair employer.