Associate, Business Management (First Line Controls)

Mitsubishi UFJ Financial Group; City of Westminster; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Flexible working

Job summary

MUFG in London invites applications for an Associate, Business Management (First Line Controls) to join the GCIB team. You will serve as a central liaison across Risk, Compliance, Audit, Finance and other functions, and perform first line control testing across GCIB EMEA.

The role emphasizes strong stakeholder engagement, detailed control documentation, and supporting improvement initiatives within a global banking environment. Flexible working arrangements are available.

Qualifications

• A degree-level qualification in Business Management is essential.
• Experience operating across multiple jurisdictions is required.
• Strong communication and presentation skills are needed.
• Detail-oriented with ability to manage multiple priorities.
• Proficiency with Microsoft Office tools, especially Excel and PowerPoint.
• Knowledge of banking products and risk management is advantageous.

Responsibilities

• Act as central liaison between Risk, Compliance, Audit, Finance and GCIB operations.
• Conduct first line control testing across GCIB EMEA and report findings.
• Prepare materials for senior management and dashboards for monitoring.
• Support project delivery, audits, and control framework improvements.
• Guide the First Line Controls team to align with GCIB EMEA objectives.
• Maintain first line control MI and data dashboards.
• Develop new control tests and assist with ad-hoc reporting.

Skills

Stakeholder management

Communication

Presentation skills

Attention to detail

Multi-tasking

IT proficiency

Education

Bachelor's degree in Business Management

Tools

Excel

PowerPoint

Job description

MUFG is seeking an Associate, Business Management (First Line Controls) to join their Global Corporate & Investment Banking (GCIB) team in London. This role offers you the opportunity to operate at the heart of a world-leading financial institution, supporting the business management function and ensuring robust internal controls across multiple jurisdictions. You will be part of a highly collaborative environment where your expertise in banking products, risk management, and operational processes will be valued and nurtured. MUFG is renowned for its commitment to professional development, inclusive culture, and supportive leadership, making it an ideal place for those who thrive in communal settings and are eager to build strong inter-personal networks. The organisations global reach means you'll work alongside colleagues from diverse backgrounds, sharing knowledge and contributing to the ongoing success of GCIB EMEA. With flexible working opportunities and generous pension contributions, MUFG provides a workplace that supports both your career growth and personal wellbeing.

What you'll do:

Your day-to-day responsibilities will involve collaborating with colleagues across multiple regions and acting as a central liaison between various departments such as Risk, Compliance, Audit, Finance, and more. You will be responsible for conducting comprehensive first line control testing across GCIB EMEA operations while maintaining up-to-date reports and dashboards that capture essential data for monitoring purposes. Your ability to build relationships throughout MUFG will help foster effective interdepartmental collaboration. By guiding offshore teams and supporting project delivery alongside wider business units, you will contribute directly to strengthening internal controls. Success in this role requires attention to detail when updating documentation or procedures; proactive engagement with stakeholders; participation in working groups; preparation of materials for senior management meetings; and involvement in resolving actions relevant to developing GCIB's internal control framework.

• Operate as an integral member of the GCIB Business Management team, providing assurance to senior management that internal controls are functioning effectively according to Bank policy and procedures.
• Complete first line control testing efficiently across GCIB EMEA, identifying and reporting findings from control assurance activities to educate the business on internal controls.
• Support the team head by preparing materials for reporting to senior GCIB management in EMEA regarding control effectiveness, highlighting operational and compliance risks or issues.
• Assist with delivering projects, initiatives, and audits for GCIB as required; provide solutions and direction while collaborating with wider business teams to implement changes.
• Provide guidance and oversee the output of the First Line Controls team, ensuring alignment with GCIB EMEA objectives.
• Update and maintain various first line control reports, management information (MI), and dashboards to ensure accurate information is captured, monitored, and reported as necessary.
• Develop a thorough understanding of all core systems and procedures within GCIB to assess control robustness effectively.
• Liaise with internal stakeholders across three lines of defence to improve business practices and mitigate operational risk.
• Assist in developing new control tests as the business continues to grow; undertake ad-hoc exercises or reporting as assigned.
• Act as a central contact point for Risk, Compliance, Internal & External Audit, Finance, and other support functions within GCIB.
• Your proven experience as an Associate in Business Management (First Line Controls) will demonstrate your capacity for handling complex operational tasks within a global banking environment. You bring not only technical proficiency but also strong interpersonal abilities that enable you to connect with colleagues across departments and regions. Your background includes familiarity with banking products as well as front-to-back processes spanning multiple jurisdictions foundation that allows you to assess control robustness effectively. You possess excellent written communication skills crucial for preparing materials destined for senior management review. Your advanced IT capabilities empower you to manage MI reports/dashboards efficiently while maintaining accuracy under tight deadlines.

Qualifications

• A degree-level qualification or equivalent expertise in Business Management is essential for this role.
• Good knowledge of banking products combined with experience operating across multiple jurisdictions is required.
• Sound business awareness paired with market insight enables you to understand complex financial environments.
• Proactive approach with proven ability to multi-task while managing conflicting priorities is vital for success.
• Strong communication skills both written and verbal are needed for effective interaction at all levels within MUFG.
• Excellent presentation skills allow you to guide resources over which you have no direct control through persuasive communication.
• Detail-conscious mindset ensures reliability at all times; commitment to producing high-quality work within a team environment is expected.
• Ability to deal with people of all types and personalities at all levels fosters harmonious collaboration.
• Advanced Microsoft Office/IT skills particularly Excel, PowerPoint, are necessary for managing reports and dashboards.
• Preferred: Non-financial risk management knowledge in Corporate Investment Banking or experience in First Line Controls/Operational Risk/Internal Audit enhances your candidacy.

We are open to considering flexible working requests in line with organisational requirements.

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.