Associate Brand Protection Analyst - Italian Fluency

The Corporation; City of Westminster; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading global compliance services company is seeking an Associate Brand Protection Analyst with fluency in Italian and English. You will analyze and take action against fraudulent online content, ensuring customer satisfaction and effective communication. Ideal candidates will have a strong analytical background and excellent communication skills. This hybrid role promotes collaboration and offers competitive benefits.

Benefits

Competitive benefits

Career growth opportunities

Hybrid work schedule

Qualifications

• Business-level fluency in Italian and English required.
• Excellent oral and written communication skills.
• Good IT knowledge and some data analysis experience beneficial.

Responsibilities

• Serve as primary contact for clients; lead analyst role.
• Analyze website content to identify infringements.
• Communicate with e-commerce sites for takedown instructions.

Skills

Fluency in Italian

Fluency in English

Communication skills

Technical/data analysis experience

Customer focus

Time management

Tools

Basic HTML knowledge

Basic JavaScript knowledge

Job description

Job Category: Client Services

Job Description: Associate Brand Protection Analyst - Italian Fluency

Location: London, UK or Wilmington, Delaware (US)

Schedule: Monday-Friday, Standard Working Hours

Work Model: Hybrid (3 days onsite/2 days remote)

Want to be part of something bigger? We do too.

If you want to contribute to a global success story, you'll fit right in at CSC. As the world's leading provider of business, compliance, tax, and digital brand services, we partner with more than 90% of the Fortune 500 companies and employ over 8,400 people worldwide.

As an Associate Brand Protection Analyst, you will work with the Enforcement team to assist with takedowns of fraudulent websites, social media profiles or posts, and infringing listings on e-commerce sites. You will liaise with customers and internal colleagues to help achieve their goals.

Key Responsibilities:

1. Serve as the primary contact for clients; 'Lead Analyst' role
2. Analyze website and e-commerce listing content to identify infringements
3. Research e-commerce sites and hosting providers to assess removal methodologies
4. Communicate with e-commerce sites and hosting providers for takedown instructions
5. Engage with customers regarding cases and outcomes
6. Review enforcement reports, identify trends, and provide context on activity
7. Suggest strategic changes, such as targeting investigative focus areas
8. Schedule and conduct regular customer calls
9. Track action items from meetings
10. Address current program needs and questions
11. Escalate issues to support teams as needed

Qualifications:

• Business-level fluency in Italian and English
• Excellent communication skills, both oral and written
• Ability to produce professional documents in English
• Good IT and internet technology knowledge, basic understanding of HTML and JavaScript preferred
• Experience in technical/data analysis roles; scientific or technical background beneficial
• Experience in training or presentations desirable
• Strong customer focus, teamwork, problem-solving, and analytical skills
• Ability to work under pressure with attention to detail
• Excellent time management skills
• Ability to work independently and adapt to change
• Willingness to learn new skills

#LI - CS1

About Us

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA. We operate in over 140 jurisdictions with more than 8,000 colleagues. We are committed to diversity, inclusion, and providing a supportive environment for all employees. We offer competitive benefits, career growth opportunities, and a hybrid/remote work schedule where feasible.

This job posting is active and accepting applications.