Associate Account Manager - Bulk

BOC UK & Ireland; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the UK is seeking an Associate Account Manager for their Bulk division in Manchester. You will manage key customer accounts, develop strategic business plans, and ensure high-quality customer service. This role demands excellent communication, negotiation skills, and a desire to succeed.

Benefits

Competitive salary and benefits package

25 days paid leave

Flexible leave benefits

Training and development opportunities

Qualifications

• Direct sales experience required, including telephone and field.
• Ability to develop customer strategic and tactical plans.
• Strong relationship building with key decision makers.

Responsibilities

• Develop and implement strategic plans for customer portfolio.
• Manage price and contract to meet profit expectations.
• Act as point of contact for commercial, sales and service performance.

Skills

Telephone sales skills

Excellent commercial acumen

Self-motivation

Negotiation skills

Communication skills

Tools

Microsoft suite (Excel, PowerPoint, Word)

Job description

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Join to apply for the Associate Account Manager - Bulk role at BOC UK & Ireland

• You will develop and implement customer strategic and tactical plans both short term and long term for all customers in the portfolio
• This role gives you total account management of the portfolio
• In addition, you will organise and plan contact strategies within all levels of the customers as to ensure a high level of customer service through the identification of business opportunities, service level issues and added value services
• Identify and develop strong relationships with key decisions makers (DMUs), via the telephone and external visits, at all levels within a customer account, and in turn network with all other BOC Relational and Transactional resource to ensure all the key objectives in the strategic plans are met or exceeded
• You will be responsible for price and contract management to ensure profit expectations are met or exceeded and are in line with the overall market strategy
• Ensure all essential customer knowledge data is captured accurately and in a timely manner to analyse for business opportunities
• Promote and sell the complete BOC product and service offer
• You will act as the central point of contact for the customers with regard to commercial, sales and service performance
• Lead on improvements in BOC service levels to achieve a positive image and differentiate from the competition
  
  

BOC Limited, a Linde company

Associate Account Manager - Bulk

Manchester, United Kingdom | req23797

What You Will Enjoy Doing

• You will develop and implement customer strategic and tactical plans both short term and long term for all customers in the portfolio
• This role gives you total account management of the portfolio
• In addition, you will organise and plan contact strategies within all levels of the customers as to ensure a high level of customer service through the identification of business opportunities, service level issues and added value services
• Identify and develop strong relationships with key decisions makers (DMUs), via the telephone and external visits, at all levels within a customer account, and in turn network with all other BOC Relational and Transactional resource to ensure all the key objectives in the strategic plans are met or exceeded
• You will be responsible for price and contract management to ensure profit expectations are met or exceeded and are in line with the overall market strategy
• Ensure all essential customer knowledge data is captured accurately and in a timely manner to analyse for business opportunities
• Promote and sell the complete BOC product and service offer
• You will act as the central point of contact for the customers with regard to commercial, sales and service performance
• Lead on improvements in BOC service levels to achieve a positive image and differentiate from the competition
  
  

What Makes You Great

• You have a knowledge of telephone sales skills and strategies with direct sales experience (including exposure to telephone and field)
• Excellent commercial acumen and sound business acumen
• In addition, you have a a good level of Microsoft suite skills (Excel, PowerPoint, Word)
• You are able to demonstrate a high level of self-motivation and achievement
• Desire to succeed and move on in the organisation
• Furthermore, you have excellent communication skills
• You also have a good level of negotiation skills
  
  

Why you will love working with us

We are the largest provider of industrial, medical and special gases in the UK and Ireland. From cutting harmful emissions, to providing life-saving oxygen and keeping food fresh, our gases play an essential role in everyday life. Our values – Safety, Integrity, Accountability, Inclusion and Community are at the heart of everything we do. They help us create an environment that puts safety first, where people do things the right way, new ideas are welcomed and everyone can be themselves.

At BOC, we take pride in our people and work hard to provide an enriching, enjoyable place to work. We have a clear vision: to be the place where a diverse mix of talented people want to come, stay and excel. We are always raising the bar, and because we are part of Linde, a global company, our people have limitless opportunities to grow and make a difference, all over the world.

What we offer you!

At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.

We offer a competitive salary and benefits package with pension and life assurance as standard. In addition, we offer 25 days paid leave and a range of other flexible leave benefits, so that you have time to do the things you enjoy. Our recognition & reward platform celebrates great work and special moments, as well as providing a hub for health and well-being benefits, including a wide selection of savings and offers at well-known retailers.

Grow to be your best and drive your career with the training and development opportunities we offer.

Have we inspired you? Lets talk about it

We are an equal opportunity employer committed to fostering an inclusive environment where everyone feels welcome, valued and empowered to bring their whole selves to work every day. We are more than happy to work with you to provide reasonable adjustments to enable you to present your best self.

Not sure if you fulfil the full criteria for this role? Regardless, we'd still like to hear from you! We look forward to receiving your application via our online careers site, hearing your story and getting to know you better!

Your contact person

BOC Limited, a Linde company

Nicola Wilcock

Any designations used of course apply to persons of all genders. The form of speech used here is for simplicity only.

BOC Limited, a Linde company acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

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