Associate Account Manager

ClearCourse; United Kingdom; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading SaaS company in the UK is seeking an Associate Account Manager to assist in managing client relationships within the software and SaaS sectors. This role offers a hybrid working model and provides the opportunity to learn about customer success and client engagement. The ideal candidate is eager to build a career in account management and displays a strong customer-first attitude. Competitive salary and comprehensive benefits are included.

Benefits

25 days holiday + your birthday off

Private Medical Insurance

Life Assurance – 4x salary

Generous pension contributions

Training budgets and reimbursement for professional development

Flexible working model

Qualifications

• Strong communication and interpersonal skills are essential.
• A keen interest in technology and SaaS is required.
• Organised, detail-oriented, and eager to learn.

Responsibilities

• Support senior team members in managing a portfolio of software clients.
• Help prepare client communications, meeting summaries, and follow-up actions.
• Coordinate product demos, training sessions, and webinars.
• Learn how to identify customer needs and gather product feedback.
• Work closely with sales, support, and product teams.

Skills

Communication and interpersonal skills

Interest in technology and SaaS

Organised and detail-oriented

Familiarity with Microsoft Office or Teams

Team player with a customer-first mindset

Tools

CRM platforms

Job description

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Associate Account Manager

Career Level: 10 Entry Posting Date: 17 Jul 2025

Associate Account Manager – Software & SaaS Clients

Location: United Kingdom (Hybrid Working Available)
Salary: Competitive + Bonus + Benefits
Role Type: Full-Time, Permanent

Launch Your Career in SaaS Account Management

Are you early in your career and eager to gain hands-on experience in the fast-paced software and SaaS industry? Do you thrive on building relationships and learning how great customer experiences drive business success?

We’re looking for an Associate Account Manager (Junior Account Executive) to support our account management team at ClearCourse. This is a fantastic opportunity to learn the ropes of customer success, client engagement, and commercial growth—with training, mentorship, and real-world exposure to software products and clients.

What You’ll Be Doing:

Support senior team members in managing a portfolio of software clients

Help prepare client communications, meeting summaries, and follow-up actions

Coordinate product demos, training sessions, and webinars

Learn how to identify customer needs and gather product feedback

Work closely with sales, support, and product teams to deliver a seamless client experience

Maintain accurate CRM records and track client touchpoints

Monitor basic account health metrics and flag issues to the team

Contribute to renewal documents and commercial proposals

Stay informed about industry trends and competitors to support client conversations

Assist in distributing marketing content that enhances the customer journey

What We’re Looking For:

Strong communication and interpersonal skills

A keen interest in technology and SaaS

Organised, detail-oriented, and eager to learn

Familiarity with Microsoft Office or Teams (or similar tools)

Experience with CRM platforms is a plus, but not essential

A team player with a can-do attitude and customer-first mindset

Why Join ClearCourse?

ClearCourse is a group of over 45 software and payments businesses built around innovation, collaboration, and a shared focus on customer success. As an Associate Account Manager, you’ll be part of a supportive team where your learning and growth are prioritised.

Our Benefits Include:

Competitive salary + bonus opportunities

25 days holiday + your birthday off

Private Medical Insurance (Bupa)

Health cash plan – claim back on everyday healthcare costs

Life Assurance – 4x your salary

Group Income Protection – 75% salary during long-term illness

Enhanced parental leave

Access to Perkbox – 4,000+ perks and discounts

Cycle to Work scheme

Generous pension contributions

Training budgets and reimbursement for professional development

Flexible working model and a collaborative team culture

Apply Now!

If you’re excited about building a career in software account management and want to learn from the best, this is your chance. Send your CV and let’s get started—no need to have it all figured out yet.

At ClearCourse, we value curiosity, diversity, and collaboration, and we’re committed to building a workplace where you can learn, grow, and thrive.