Associate Account Lead - UK (Hiring Immediately)

JR United Kingdom; Bedford; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading company in the catering sector is seeking a senior management professional to oversee client relations and team performance across a national portfolio. In this role, you will ensure high-quality service and develop management teams, fostering a positive environment and driving commercial success. With excellent benefits and a focus on career advancement, this position offers the opportunity to significantly impact the dining experiences within the education sector.

Benefits

Contributory pension scheme

Career development programs

Digital GP and healthcare benefits

Exclusive travel discounts

Grocery discounts

Cinema ticket discounts

Cash rewards across brands

Free wellness and mindfulness classes

Share discounts and offers

Qualifications

• Experience in multi-unit contract catering or similar field.
• Strong track record in management.
• Excellent problem-solving and communication skills.

Responsibilities

• Overseeing a national portfolio and maintaining service standards.
• Managing and inspiring General Managers and their teams.
• Leading investment and project delivery.

Skills

Problem-solving

Communication

Leadership

Strategy Implementation

Passion for Food and Hospitality

Job description

Client:

Compass Group

Location:

Bedford, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

24.06.2025

Expiry Date:

08.08.2025

Job Description:

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package including:

• Contributory pension scheme
• Career development through our Career Pathways and MyLearning programmes
• Digital GP and wider healthcare benefits for you and your immediate family
• Exclusive travel discounts with TUI, Expedia, Booking.com, and more
• Discounts on groceries at Tesco, Sainsbury's, Morrisons, and others
• Up to 44% off cinema tickets
• Cash rewards on spending across various brands
• Free wellness, mindfulness, and exercise classes
• Share discounts and offers with friends and family

The role involves being the key contact for the client, ensuring quality and service standards across the business, and managing, developing, and inspiring General Managers and their teams to deliver excellent customer experiences and strong commercial results. Project management experience is advantageous for leading future investment plans and delivery.

Key Responsibilities:

• Overseeing a national portfolio
• Acting as the primary client contact, maintaining quality and service standards
• Managing and motivating General Managers and their teams
• Leading investment and project delivery

Required Skills & Experience:

• Experience in multi-unit contract catering or similar
• Strong problem-solving and strategy implementation skills
• Effective communication and leadership skills
• Passion for food and hospitality
• Proven management track record

About Us

Part of Compass Group UK&I, Chartwells provides catering and support services to the education sector. We focus on promoting healthy lifestyles through nutritious meals in schools and universities across the UK. We are committed to safeguarding children and promoting welfare, with employment subject to pre-employment checks including DBS and Children's Barred List disclosures. This role is exempt from the Rehabilitation of Offenders Act 1974, and applicants must declare all convictions and cautions.

We are dedicated to fostering an inclusive environment where everyone can be themselves and succeed. Diversity and equal opportunities are core to our culture, empowering our colleagues to reach their potential.