Assisted Living Supervisor

SCIA Group; Pennington; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

SCA (Social Care in Action) is seeking an Assisted Living Supervisor to oversee the daily operations of our Extra Care housing scheme and lead a committed team of Care Workers, delivering compassionate, personalised support to maintain residents’ independence and dignity.

This full-time role runs Monday to Friday 9:00am–5:00pm with additional hours as needed; you will manage care delivery, supervision, and safeguarding, ensure accurate records, and collaborate with families, health professionals

Qualifications

• Experience in supervisory or management roles in health or social care.
• Understanding of personalised care planning and safeguarding.
• Ability to use care management software and maintain records.

Responsibilities

• Manage care delivery, support plans and wellbeing checks.
• Lead and train a team of Care Workers with supervision and appraisals.
• Oversee care records, safeguarding processes and regulatory compliance.
• Ensure staffing levels meet needs, including 24/7 coverage where required.
• Collaborate with housing providers, families, health professionals and social workers.
• Promote resident engagement and community links.

Skills

Supervisory experience

Leadership

Communication

Care planning

Care software

Education

NVQ3 in Social Care

Tools

Care management software

Job description

Full-time Permanent Mid-level Senior

Description

Are you an experienced and inspiring leader in the health and social care sector? Do you have a passion for empowering others and delivering person-centred care?

At SCA (Social Care in Action), we put people at the heart of everything we do. We’re seeking a dedicated and dynamic Assisted Living Supervisor to oversee the daily operations of our Extra Care service and lead a committed team of Care Workers.

This is your opportunity to make a meaningful difference in people’s lives while fostering a supportive, respectful, and professional care environment.

Contract Type: Monday to Friday 9:00am to 5:00pm, with additional hours as necessary

Salary: £28,602.26 per annum

Reports to: Registered Care Manager

About the Role

You’ll play a vital role in the day-to-day management of our Extra Care housing scheme, ensuring our customers receive compassionate, personalised care and support to maintain their independence and dignity.

Your responsibilities will include:

• Managing care delivery, support plans, and wellbeing checks


• Leading and supporting a team of Care Workers, including training, supervision and appraisals


• Overseeing the electronic care management system, care records and safeguarding processes


• Ensuring staffing levels meet customer needs 24/7 without reliance on agency staff


• Collaborating with housing providers, families, health professionals and social workers


• Promoting resident engagement through activities and community links


• Maintaining compliance with regulatory and health & safety standards


• Participation in the Extra Care out-of-hours on call rota is an essential requirement of the role, for which an additional on call payment is made

What We’re Looking For

• Previous experience in a supervisory or management role within health or social care


• NVQ Level 3 in Social Care (or equivalent) or relevant experience


• Strong understanding of personalised care planning, safeguarding and support delivery


• Ability to use care management software and maintain accurate records


• Excellent communication and team leadership skills


• Commitment to dignity, respect and independence in care


• Experience in Extra Care or supported housing environments


• Understanding of the Mental Capacity Act and Data Protection


• Proven ability to manage rotas, supervise staff and conduct performance reviews

Why Work with SCA?

• A leadership role where you can shape quality care and inspire a team


• Supportive organisation with values-led culture


• Excellent training and career development pathways
  
• Stable working hours with flexible, family-friendly policies


• Mileage reimbursement and local travel (if required)

If you’re ready to lead a dedicated team and deliver high-quality care in a vibrant, supportive environment, we want to hear from you. Take the next step in your career with SCA and help people live life their way – with dignity, safety, and independence.

SCA is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace for all employees. This role is subject to an Enhanced DBS check.

Company Overview

We empower people to live life better, through a broad range of quality health, wellbeing and care related services. Our trusted, evidence-based and person-centred approach ensures consistently positive experiences. As a not-for-profit charitable group committed to excellence, our personalised and best in class services make the difference.