Assistant Workspace & Community Manager (Fixed Term Contract)

Fora; London; On-site; GBP 30,000 - 36,000; Full time

Job summary

A leading company in the coworking sector seeks an Assistant Workspace & Community Manager to enhance member experiences and support team operations. The ideal candidate will excel in customer service, leadership, and innovative ideas, all within a dynamic and collaborative environment. This 12-month fixed-term contract in London offers excellent benefits and a competitive salary, aimed at empowering individuals to thrive in their roles.

Benefits

28 days holiday

Monthly Deliveroo lunch order

Free cereal and fruit

Uniform allowance

Learning and Development opportunities

Health shield

Qualifications

• Customer service experience in retail/hospitality required.
• Experience in team management is necessary.
• Strong communication skills to engage with stakeholders.

Responsibilities

• Management of team and workspace operations.
• Delivering exceptional customer service.
• Identifying opportunities for innovation and sustainability.

Skills

Customer service

Leadership

Team management

Innovation

Communication

Tools

MS Office

Job description

Assistant Workspace & Community Manager (Fixed Term Contract)

Assistant Workspace & Community Manager (Fixed Term Contract)

1 day ago Be among the first 25 applicants

This range is provided by Fora. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A workplace unlike any other

If you want to be part of shaping the future of work, we're always on the lookout for extraordinary people to join our dynamic teams.

Working at Fora is an experience far from ordinary. Everyone here is fuelled by a desire to redefine the workplace of today and empower each other as we fulfil our mission.

Whether you want to be part of our Member Experience team at Fora working directly with members in our workspaces, or behind the scenes as part of The Office Group in our Backstage teams, there's a role to suit you. And all in a supportive environment, built on creativity, collaboration and success.

The Member Experience Manager is responsible for all aspects of running an efficient and safe and profitable flexi office environment whilst focusing on the company's key objectives of providing exceptional customer service for new members and existing members. You are responsible for the day to day management of your team along side the General Manager, ensuring that ongoing support and training is delivered to each to member to maximise their potential and exceed our member's journey.

Salary: up to 36k

Contract: 12 month Fixed Term Contract

A workplace unlike any other

If you want to be part of shaping the future of work, we're always on the lookout for extraordinary people to join our dynamic teams.

Working at Fora is an experience far from ordinary. Everyone here is fuelled by a desire to redefine the workplace of today and empower each other as we fulfil our mission.

Whether you want to be part of our Member Experience team at Fora working directly with members in our workspaces, or behind the scenes as part of The Office Group in our Backstage teams, there's a role to suit you. And all in a supportive environment, built on creativity, collaboration and success.

The Member Experience Manager is responsible for all aspects of running an efficient and safe and profitable flexi office environment whilst focusing on the company's key objectives of providing exceptional customer service for new members and existing members. You are responsible for the day to day management of your team along side the General Manager, ensuring that ongoing support and training is delivered to each to member to maximise their potential and exceed our member's journey.

Salary: up to 36k

Contract: 12 month Fixed Term Contract

Requirements

This role is for you if.

You're a natural-born leader and people person that is daring to do better every day. Your understanding of different personalities will help you to inspire your team to rise together to the challenge. The success of Fora isn't a one man job its fostering a true team effort and putting people first that equally helps you stay motivated.

Quick innovate thinking comes naturally to you. The buildings in our collection move at a fast pace and are results driven, this means we need creative thinkers and doers to follow and put good processes in place to keep our spaces buzzing.

You're unafraid of talking the talk. Whether its taking a last minute viewing or contributing to quarterly client meetings, your not phased with engaging with a variety of stakeholders to sell spaces, products and services

Every day holds something different in store - one day you might be training and developing your team, and the next, you could be brainstorming and rolling out more sustainable initiatives and events.

Your mind never stops buzzing with new ways of creating memorable experiences for our members.

We'd love to hear from you if you've got

·Customer service experience from either retail/hospitality or equivalent experience

· Previous experience and confidence in managing a team

· Enthusiasm for delivering exceptional customer experience

·Awareness of financial processes including invoicing and P&L's

·MS Office, in particular Word and Excel

Benefits

· 28 days holiday

· Once a month you will be able to order lunch from Deliveroo.

· Cereal and fruit will be provided in the buildings

· Monday to Friday

· Uniform allowance

· Learning and Development

· Health shield

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

• Industries

  Non-profit Organizations and Primary and Secondary Education

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