Assistant Water Network Technician

SevernTrentLife; Birmingham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A major water utility company based in Birmingham is seeking an Assistant Water Network Technician. The role involves managing leakage in the Distribution Network and ensuring compliance with company standards. Candidates should have strong communication skills and experience working under pressure. Offering a supportive culture with a focus on environmental impact and community. Generous benefits include 25 holiday days, a bonus scheme, and training opportunities.

Benefits

25 days holiday + bank holidays

Annual bonus scheme (up to £1,500)

Family-friendly policies

Leading pension scheme

Sharesave options

Dedicated training and development

Electric vehicle scheme

Two paid volunteering days

Qualifications

• Proven experience of working under pressure in high volume work.
• Strong communication skills to deal with a variety of stakeholders.
• Ability to build strong relationships.

Responsibilities

• Assist in the effective operation of the Distribution Network.
• Support Water Network Technicians in achieving targeted leakage levels.
• Help resolve network and customer issues.

Skills

Communication skills

Problem-solving

Ability to work under pressure

Job description

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

If you want to do more, because you care, we want you on our team.

EVERYTHING YOU NEED TO KNOW

We have a brilliant opportunity to join our Water Network Operations and Leakage department as a Assistant Water Network Technician! Please note this is a 12 month FTC.

The role of the Assistant Water Networks Technician involves assisting in the effective operation of the Distribution Network, particularly in managing leakage, while ensuring full compliance with all customer, regulatory, and company standards.

You will support Water Network Technicians in achieving targeted leakage levels within district metered areas, including pressure management and leakage reduction. Your efforts will contribute to improving ODI performance and the overall serviceability of the Distribution network.

In this role, you will assist in resolving network and customer issues, building relationships with internal and external stakeholders to facilitate the effective delivery of operational works. Your goal will be to minimize the impact on customers and their communities

You'll be based at our Edgbaston site and you’ll work within our Leakage Team within the Customer Operations department. With this being such a critical role, we’re looking for someone who can join us 40 hours a week, working Monday – Friday, 07:00 – 15:30.

WHAT YOU’LL BRING TO THE ROLE

We are looking for someone with proven experience of working under pressure in times of high volume work and can proactively diagnose and solve problems first time. Having strong communication skills is vital for this role as you will be dealing with a variety of stakeholders. Additionally, if you are able to build strong relationships, then please apply using the link below.

Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.

HOW WE’LL REWARD AND CARE FOR YOU

It's not just a job; it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites:

• 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (of up to £1,500, which is subject to eligibility)
• Family-friendly policies (including a year off fully paid maternity and adoption leave)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent plc shares at a discounted rate
• Dedicated training and development with our Academy
• Electric vehicle scheme and retail offers
• Two paid volunteering days per year

LET’S GO

We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.