Assistant Vice President, Relationship Management

Genpact; London; On-site; GBP 90,000 - 130,000; Full time

Job summary

As Assistant Vice President of Relationship Management at a leading company, you will drive growth by managing executive relationships within priority accounts. This role requires strategic insight and proven experience in client management and deal closure, particularly with large scale clients. Join us for a dynamic experience emphasizing AI solutions and relationship building within a culture of integrity and inclusion.

Qualifications

• Proven experience managing clients and closing end-to-end deals of $5M TCV or larger.
• Experience with Fortune 500 companies.
• Strategic consulting experience at a large firm.

Responsibilities

• Develop compelling proposals and win new deals within existing accounts.
• Engage at the CxO level to ensure high customer satisfaction.
• Drive strategic sales initiatives and analyze the competitive landscape.

Skills

Client management

Strategic account management

Communication skills

Financial acumen

Presentation skills

Education

MBA or advanced degree in a related field

Job description

Job Description - Assistant Vice President, Relationship Management (HIG021947)

Ready to build the future with AI?

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Our AI Gigafactory, an industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions address companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is a global leader in advanced technology services and solutions, delivering lasting value for top enterprises. We leverage deep business knowledge, operational excellence, and innovative solutions—helping companies stay ahead. Powered by curiosity, courage, and innovation, our teams harness data, technology, and AI to create the future today. Learn more at genpact.com and on LinkedIn, X, YouTube, and Facebook.

We are inviting applications for the role of Assistant Vice President, Relationship Management.

This role focuses on growing our presence in priority accounts by managing relationships with existing and target new executives within those accounts. The position is mapped to four accounts within a specific vertical.

Responsibilities

1. Understand customer needs and develop compelling proposals for Genpact and its clients.
2. Win new growth deals within existing accounts to meet and surpass operating plan targets.
3. Analyze the marketplace and competitors; drive strategic sales initiatives.
4. Leverage networks to identify potential opportunities and understand competitive offerings.
5. Engage at the CxO level to build and maintain relationships, ensuring high customer satisfaction and business impact.
6. Provide insights into customer financials and drive strategic initiatives to add value.
7. Establish governance for communication, transparency, and partnership.
8. Present compelling stories around value propositions orally and in presentations.
9. Promote cross-selling of Genpact products to deepen client relationships.
10. Act as an intermediary between the delivery team and the client.
11. Enhance brand awareness within the client organization and industry.
12. Participate in industry seminars, meetings, earnings calls, and analyst forums.
13. Support high-quality RFX responses and collaborate with RFI/RFP teams and finance for profitable proposals.
14. Provide market intelligence for proposal costing.
15. Partner with offshore delivery teams to create effective deal solutions.

Qualifications (Minimum)

1. Proven experience managing clients and closing end-to-end deals, with success in deals of $5M TCV or larger.
2. Extensive experience in services business, including strategic account management.
3. Experience with Fortune 500 companies.
4. MBA or advanced degree in a related field.
5. Strategic consulting experience at a large firm.

Preferred Qualifications

1. Experience in manufacturing or industrial sectors.
2. Ability to work globally and adapt culturally.
3. Strong communication and executive presentation skills in English.
4. Ability to engage at all organizational levels, including senior leadership.
5. Financial and commercial acumen.
6. Experience leading AI-first transformations and building AI solutions.
7. Passion for driving change and solving business challenges.
8. Commitment to ethical AI, governance, transparency, and security.

Join us to gain hands-on experience, world-class training, mentorship, and AI certifications. Learn from top engineers, data scientists, and AI experts in a dynamic workplace. Be part of a values-driven culture built on integrity and inclusion. Join over 140,000 professionals shaping the future at Genpact.

Genpact is an Equal Opportunity Employer. We do not charge fees for job applications, and applicants should be wary of scams requesting payment or equipment purchases.