Assistant Trust Manager - Family Office Team

Saffery Trust; Daliburgh; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading trust firm in Guernsey is seeking an enthusiastic Assistant Trust Manager for their Family Office Team. This permanent position involves supporting the Manager in daily operations and ensuring compliance with governance and statutory requirements. The successful candidate will demonstrate technical knowledge in the trust arena, strong communication skills, and the ability to manage client relationships effectively. A STEP or equivalent certification is required. The company offers a competitive salary and excellent benefits, including flexible working arrangements.

Benefits

Competitive salary

Flexible working policies

Full financial support for professional development

Top-level health insurance

Annual performance-based bonuses

Free e-bikes for staff use

Social events and charitable opportunities

Qualifications

• Sound technical knowledge and demonstrated ability in trusts and tax.
• Very good written and verbal communication skills.
• Ability to produce and review moderately complex documentation.

Responsibilities

• Assist manager in daily operations and team supervision.
• Ensure compliance with statutory document updates and governance.
• Monitor client correspondence and facilitate meetings.

Skills

Technical knowledge in trust arena

Communication skills

Critical analysis skills

Education

STEP or CGI certification

Job description

Assistant Trust Manager - Family Office Team

Department: Trust

Employment Type: Permanent

Location: Guernsey

Reporting To: Trust Manager

Description

Who we are

Saffery Trust is a director-led firm of individually expert, collectively exceptional people. We help clients to optimise their personal and business wealth and to create lasting legacies. We have the freedom and agility to act in the moment, and the wisdom and experience to plan for the long-term.

Established in Guernsey in 1977, we are one of the largest independent private client firms in the island. As an accredited STEP Platinum Employer Partner, we offer great benefits, including:

• a competitive salary
• flexible working and dress for your day policies
• full financial support and study leave for professional development
• top-level health insurance for our people
• annual performance-based bonuses
• e-bikes free for staff use and opportunities to take part in green initiatives
• regular sports and social events as well as opportunities to support local charities

The Role

We’re looking for an enthusiastic Assistant Trust Manager who demonstrates our core values and wants to build a rewarding career delivering client service excellence.

This role is a permanent contract within our Family Office Team, assisting, supporting and deputising for the Manager in all aspects of the team’s daily operations including the supervision of workloads and management of staff performance, to ensure the provision of excellent client service.

The Responsibilities

• Assisting the manager with reviews of beneficial owner filings and statutory document updates, whilst maintaining an awareness of differences between jurisdictional requirements and monitoring activity across the team, noting when updates are required.
• Ensuring accounts are reviewed and approved within internal and external timeframes and filing requirements are met. Monitoring progress of the accounts process and liaising with the accounting team.
• Monitoring appropriateness of team banking relationships and associated fees and assisting the manager in building and maintaining those relationships.
• Reviewing bank account opening documentation, access arrangements and appropriateness of mandates and monitoring the team banking relationship and associated fees.
• Anticipating clients’ future needs and initiating appropriate action. Monitoring and reviewing team correspondence with clients and/or intermediaries. Organising and facilitating client and intermediary meetings and attending networking events.
• Monitoring the completion of investment policy statements and liaising with the Investment Review Committee, as required, and providing support to the team in relation to the management of all categories of investments and assets.
• Ensuring the team complies with corporate governance requirements for legal entities and trusts and that all required filings and requirements are met.
• Assisting the manager to ensure the team complies with policies and procedures, taking a commercial approach and ensuring that risk is taken into consideration. Identifying opportunity for further training and assisting the manager to monitor and enhance the work review process.
• Liaising with the tax team to develop a wider awareness of tax implications for groups of clients and maintaining an awareness of when advice is required within the team and that advice is disseminated across the team as required.
• Reviewing timesheets, utilisation and team financial targets and maintaining awareness of reasons for any deviation and taking proactive action to assist team members to meet targets. Monitoring projects and notifying the manager/director and client of work which will fall outside of budget. Monitoring and proactively chasing debtors.
• Assisting with the preparation of information for quarterly board meetings.
• Assuming authorised signatory responsibilities as appropriate.

You

• Sound technical knowledge and demonstrated technical ability within the trust arena along with knowledge of tax, registry requirements and corporate governance.
• Successful attainment of STEP or CGI, or equivalent, along with meeting your CPD requirements.
• Very good written and verbal communication skills and the ability to converse with a diverse range of people along with the ability to develop and maintain effective internal and external relationships.
• Ability to produce and/or review a range of documentation which may be of a moderately complex nature with high attention to detail and accuracy.
• Demonstrated critical analysis skills to enable review of existing processes and procedures, along with the ability to formulate ideas and concepts.
• Demonstrated ability to work to deadlines and project plans (some of which may involve mid-term planning) with minimal direction to ensure that objectives are achieved.
• Ability to consider and select the most appropriate solutions to a given situation while adopting a commercial approach so that consideration is given to an activity’s impact on the business and client service excellence.
• Management skills which demonstrate the ability to understand, inspire and develop others along with personal qualities of integrity, discretion and tact.