Assistant Tribunal and Mediations Officer

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Assistant Tribunal and Mediations Officer, Maidenhead

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Client:

Achieving for Children

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

05e97f0402e0

Job Views:

7

Posted:

24.04.2025

Expiry Date:

08.06.2025

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Job Description:

Job Information

Achieving for Children is a Community Interest Company with a public sector ethos, combined with the freedom to innovate, enabling us to do things differently. As a not-for-profit social enterprise owned by three local authorities (Windsor & Maidenhead, Kingston, and Richmond), we offer the benefits of a social enterprise with local government employment perks. To learn more about us

Assistant Tribunal and Mediations Officer

We seek an enthusiastic, well-organized, and motivated professional committed to supporting children and young people with SEN. The role demands excellent interpersonal skills, flexibility, and the ability to work independently and as part of a team. Responsibilities include supporting our tribunals and mediations manager in service delivery. Prior SEN knowledge is required; experience in mediations and tribunals is beneficial but not essential, as we support learning and development for the right candidate.

About the role

As the Assistant Tribunal and Mediation Officer, you will support SEND appeals and mediations, collaborating with legal teams to ensure effective representation and decision-making.

You will:

• Work with the Tribunal Manager to develop and improve tribunal and mediation systems, enhancing efficiency and outcomes.
• Manage casework, prepare responses, and represent AfC in appeals and mediations. You will also work to de-escalate issues before they reach formal appeal stages.
• Have up-to-date knowledge of SEND legislation (Children & Families Act, Children Act, Equalities Act, etc.) and relevant case law. Your skills in persuasion, negotiation, and relationship-building are vital, especially when working with children, young people, and families during challenging times.

You will also attend SEND panels and deliver internal and external training on SEND tribunals and mediations.

For an informal discussion, contact Katie Worley, Associate Director for SEND.

• Degree level education with a relevant professional qualification or Level 3+ training in SEND (Desirable).
• Experience and knowledge in SEND (Essential).
• Proven ability to build partnerships and co-produce solutions with stakeholders, including children, young people, and families.
• Knowledge of representing the Local Authority in SEND and Disability Tribunals, especially lower-risk appeals.
• Experience in mediation and dispute resolution with parents and professionals.
• Skilled in arranging and chairing conferences, and handling duties related to First Tier Tribunals and appeals.
• Ability to prepare responses for hearings, coordinate with legal and SEND teams, and advise on legal aspects of SEND cases.

Benefits

We offer a positive environment with extensive resources, competitive salary, and hybrid working. Benefits include:

• 29 days annual leave, increasing with service, plus a day off for your birthday.
• Tailored induction sessions.
• Local Government salary and pension schemes.
• Flexible working options.
• Employee Assistance Programme and staff discounts.
• Comprehensive training and development opportunities.

To learn more about working with Achieving for Children and our social work offerings.

Start dates: Successful candidates will join on a set date each month. Please prepare accordingly.

Right to work: Check the latest UK immigration guidance regarding EU and Non-EU workers.

Equality: We welcome applications from underrepresented communities. We are committed to diversity and are a Disability Confident employer.

Safeguarding: We are committed to safeguarding children, young people, and vulnerable adults. This position requires a DBS check.

More information about AfC: Meet Regina on the first Wednesday of each month at Civic Centre, Twickenham.

We may close this vacancy early once sufficient applications are received. Apply promptly to avoid missing out.