Assistant Transport Manager

SUEZ; Luton; On-site; GBP 30,000 - 40,000; Full time

Job summary

SUEZ is seeking an Assistant Service Delivery Supervisor to manage operational staff and processes, ensuring safety and service delivery. The ideal candidate will possess excellent people management skills, experience in logistics or waste sectors, and relevant certifications to lead effectively in a strategic role.

Benefits

Family-friendly policies

Excellent remuneration packages

Opportunities for personal growth

Qualifications

• Experience in logistics and waste management is desirable.
• Ability to lead teams and develop staff professionally.
• Familiarity with fleet management and routing programs.

Responsibilities

• Support service delivery manager in managing operational staff.
• Ensure compliance with health and safety standards.
• Handle recruitment, training, and performance management.

Skills

People management

Communication

Operational decision-making

Data analysis

Education

Transport Managers CPC

IOSH Certification

NEBOSH Certification

Tools

Fleet management systems

Microsoft Office Suite

Job description

What will I be doing?

• To support the Senior Service Delivery Manager in the management of operational staff and process to achieve or exceed agreed service levels.
• Working within the limits of the budget and allocated headcount.
• To ensure that all operations are carried out in a safe and complaint manner
• Helping staff to reach their full potential either through formal training or coaching. You will be required to carry out investigations that may lead to disciplinary action, and you may be required to chair disciplinary hearings.
• You will also have involvement in the recruitment, induction and training of new staff.
• You will be responsible for ensuring that the depot KPIs are met and exceeded, ensuring vehicles and personnel are deployed to the most efficient means.
• Data accuracy is critical in ensuring that KPI and SLA targets are met.
• You will need to be able to strategically examine the depots performance matrices and support the team with implementing plans to bring about improvements in efficiencyand deliver growth.
• It is imperative that all depot activities are carried out to the highest standards of Health, Safety and Compliance. You will be responsible for ensuring this is the case and investigating incidents that fall below the level expected.
• You will help to ensure that all staff are trained and authorised to carry out their job and that they do so in a safe and compliant manner.
• You will also support in sourcing cost effective disposal outlets and help the depot reduce costs where possible.
• Customers are at the heart of our business, you will be responsible for supporting the Service Delivery team meet customer demands and respond to customer enquiries in a timely manner.
• You will visit customers to ensure that we are offering the most effective service for them and resolving any operational issues that may arise.

What are the Requirements?

• Excellent people management skills, with the ability to communicate confidently and effectively with a range of stakeholders right up to director level
• An operational skill set developed in a fast paced logistics and or waste background. You should be able to make decisions quickly and spot and challenge errors or outliers in large data sets.
• You should be able to lead people in the direction the business requires. Encouraging them to develop personallyand professionally.
• Full knowledgeof the Logistics and Waste Industry isdesirableto enable you to fully comprehend the activities of your teams.
• Experience in running multiple vehicles with high volume would be advantageous
• You should have a knowledge of fleet management systems and routing programmes as well as excellent Microsoft suite knowledge.
• Transport Managers CPC
• IOSH
• NEBOSH is desirable.

*** Internal title is Assistant Service Delivery Supervisor ***

Who we are

SUEZ recycling and recovery UK is a forward-thinking company recognised as one of the top places in the UK to work. We are proud of the fantastic opportunities for personal growth and development we offer our people. As we continue to develop and grow, you can play an important part in the essential work we are doing to make businesses and communities more sustainable.

Working at SUEZ recycling and recovery UK is not like most jobs – it means striving to secure our planet’s resources. By joining us, you will help to safeguard the environment and the public through essential waste and water management services, contribute to the sustainable development of communities, businesses and regions, and promote the emerging low-carbon circular economy.

With a raft of benefits, family-friendly policies and excellent remuneration packages, there’s never been a better time to join SUEZ recycling and recovery UK. A friendly and supportive place that you will love to work in, we believe creativity, clear communication and our drive for excellence are the keys to our success. If you share our thinking – and have the qualities we’re looking for – you could play a big part in our dedicated team.

To find out more or apply, please complete the application form and attach your CV.

*No agencies please*