Assistant to Group CEO Office

Vodafone Group; London; On-site; GBP 40,000 - 55,000; Full time

Job summary

Vodafone Group is looking for a proactive Executive Assistant to support the Group CEO's Principal Personal Assistant. This pivotal role requires excellent organizational skills, discretion, and the ability to manage complex tasks while ensuring smooth operation of the CEO's office.

Benefits

Annual leave: 28 days + bank holidays

Maternity leave: 52 weeks

Private health insurance

Charity days: 5 days/year

Additional discounts on services

Qualifications

• Proven experience supporting Senior Executives.
• Strong discretion and confidentiality crucial.
• Leadership and influencing abilities preferred.

Responsibilities

• Providing administrative support to the CEO's office.
• Coordinating travel arrangements including flights and hotels.
• Managing expenses and purchase orders for the CEO's office.

Skills

Strong communication skills

Highly organized

Discretion and confidentiality

Ability to multitask

Problem-solving

Job description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you´ll do

The purpose of this role is to work with the Group CEO’s Principal Personal Assistant to ensure the CEO’s office runs smoothly and efficiently. You will be reporting into the Group CEO’s PPA.

We're searching for a proactive and highly efficient Assistant to work with the Group CEO's Principal Personal Assistant to support the CEO's office, ensuring that everything runs seamlessly. You will be a trusted, diligent, experienced, and ambitious professional who can anticipate needs, multitask with ease, solve problems, communicate effectively, pay close attention to detail, and work at speed while maintaining a calm and composed demeanour.

Providing full high-level administrative support to the Group CEO’s office on a day-to-day basis. This includes but not limited to:

• Providing full support and cover to the Principal Personal Assistant
• Taking ownership of some key activities including admin management of ExCo meetings including logistics, catering etc
• Acting as point of contact and conduit for the CEO’s office - ensuring smooth interactions between CEO Office, internal teams and external partners
• Organising and coordinating complex global travel arrangements including commercial and private flights, hotels, on-ground transfers, and visas, accommodation -handling last-minute itinerary changes, etc
• Managing expenses, purchase requisitions, purchase orders associated with the CEO's office
• Working closely with key stakeholders, internal and external including ExCo PAs, the wider PA community across the group, suppliers – CWT and private jet supplier
• Supporting with the production of the Group Governance calendar; ensuring the calendar is kept up to date and changes communicated to the ExCo PA and wider teams
• Assisting with managing the Group CEO’s LinkedIn account by filtering invitations to connect, managing complaints received into the account
• Monitoring and managing all incoming complaints to the CEO’s office – in Mailbox and posted letters – logging the complaints as necessary
• Creating and updating Group CEO’s Outlook contacts
• Assisting with the organisation of Events / Conferences
• Coordinating lifestyle personal appointments for the Group CEO

Who you are

• This role is based in the Group CEO Office and requires being in the office five days a week, with some flexibility where possible. Some additional hours may be needed depending on business needs
• Proven experience and confidence at successfully supporting Senior Executives
• Strong discretion and confidentiality—this is a critical aspect of the role
• Positive and can-do attitude, resilient with ability to remain calm when under pressure
• Highly organised and ability to react quickly to changing priorities and situations
• Ability to work on own initiative, collaboratively and across multiple time zones
• Strong communication skills, both written and verbal. Good influencing ability, confident and assertive as appropriate
• Showing a flexibility, enthusiasm, and diplomatic approach
• Ability to build and maintain effective relationships and exhibiting behaviours conducive to Group CEO’s office and Vodafone culture
• Demonstrates a polished, professional appearance

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

• Yearly bonus: 5%
• Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year
• Charity days: 5 days/year
• Maternity leave: 52 weeks: the first 13 weeks are fully paid, followed by 26 weeks of half pay
• Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%.
• Access to: private medical, private dental, free health assessments, share save scheme
• Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.