Assistant Technical Services Manager - FMCG

FMCG TALENT Ltd; Norwich; Hybrid; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Bonus

Benefits package

Job summary

FMCG TALENT Ltd is recruiting an Assistant Technical Services Manager for a long-established European food group near the south of Norwich. You will lead on product specifications, portal management, and audits across UK, France and Spain, aligning with HACCP and BRC processes.

You have 2–3 years in B2B food manufacturing or retail, a food science qualification, and a hands-on, collaborative approach. The role offers hybrid working, opportunities to step up into senior leadership, and a

Qualifications

• 2–3 years in technical, quality or food compliance in B2B food manufacturing or retail.
• Hands-on experience writing detailed food specifications.
• Experience in customer portal administration and/or audits (customer-led).

Responsibilities

• Write detailed food specifications and manage customer portal administration.
• Lead customer-led factory audits and support HACCP/BRC processes.
• Support and potentially lead the technical dept in the Technical Manager's absence.

Skills

Food safety

Attention to detail

Cross-functional collaboration

Education

Food science qualification (HNC or degree)

Job description

ASSISTANT TECHNICAL SERVICES MANAGER - FMCG

South of Norwich, with some home working flexibility

Competitive basic plus bonus & range of benefits

The Company

Our client is a highly successful 100+ year European food group, producing market-leading ingredients sold across Grocery Retail, Foodservice and to Food Manufacturers. As a family business, they’ve grown into a global leader through continuous investment in agriculture, innovation, and a passion for delivering great-tasting products.

Recognised as a Great Place to Work™ this purpose-driven organisation is built on strong values, sustainability, and care — for people, the planet, and the food we enjoy.

This is an exciting opportunity to join a company where tradition meets innovation, and where your contribution can truly make a difference. As part of their continued investment for growth in the UK market, they are now looking to further strengthen their technical team resources with the appointment of an Assistant Technical Services Manager.

The Role

Reporting to the Technical Manager this new position will have a major influence on the smooth running of the technical department team, working cross functionally with both internal key stakeholders in the UK, France and Spain as well key B2B food manufacturing, grocery retail and foodservice customer facing contacts.

Key responsibilities will include both managing and hands-on writing product specifications and portal management, customer-led factory audits plus working as part of the team managing HACCP and BRC system procedures and processes, all focused on delivering the departmental objectives and KPIs.

Additionally, in the future the role will assume technical departmental management responsibilities in the absence of the Technical Manager, so operating within the UK senior leadership team environment.

About You

Ideally educated with a food science HNC or degree, you have c2-3 years technical, quality or food compliance experience working in B2B food manufacturing or a food retailer and are now looking to step up your career to a broader-based technical role in a growing and highly collaborative teamworking business.

To be considered for this position, you will require hands-on experience of writing detailed food specifications and managing any major customer portal administration processes, either supporting or conducting customer-led factory audits, plus a clear understanding of modern HACCP management system processes – ideally to level 3, plus an appreciation of BRC audit management and processes.

Additionally, you will have developed your broader technical knowledge to include audit and certification management, understanding the detailed demands of major customers, product governance & regulatory affairs, systems & data management and operational/commercial support.

You are an outgoing, friendly ‘people’ person who really enjoys working as part of a small team. You are professional, adaptive to change and new ideas, proactive and work to high standards with strong personal integrity and values. Above all, you have the drive and determination to deliver in this important role with the potential and ambition to progress into a more senior role in the future.

Closing Date for applications: 25 October 2026