Assistant Technical Project Manager - Digital Delivery Service

Education Authority; Belfast City District; On-site; GBP 32,000 - 46,000; Full time

Job summary

Education Authority in Belfast (Northern Ireland) seeks an Assistant Technical Project Manager to assist the delivery of Digital Technology Service projects through the full lifecycle. The role involves liaising with internal and external stakeholders, monitoring progress and ensuring projects are completed on time and within budget.

The post holder will support Delivery Managers and Technical Project Managers, contribute to process improvements, and help develop project artifacts and

Responsibilities

• Support Delivery Managers to manage project deliverables within budget.
• Collaborate with business users and ICT teams to drive business process improvements.
• Assist with deadlines, status reports, and gathering project requirements.
• Identify opportunities to improve quality, efficiency and value for DDS projects.
• Manage risks and escalate issues to prevent overruns.
• Ensure compliance with PM framework and maintain documentation.
• Assist with requirements gathering, development/testing, and writing specs.
• Prepare for meetings and liaise with stakeholders across EA directorates.
• Support planning, testing and training plans.
• Maintain project documentation and RAID logs on behalf of Delivery Managers and Project Managers.

Job description

JOB PURPOSE

The post-holder will report directly to the Technical Programme and Project Manager and will be required to work effectively with senior staff across the directorate and EA.

The Assistant Technical Project Manager will be responsible for assisting in the delivery of DTS (Digital Technology Service projects through the full project life cycle. They will liaise with internal and external stakeholders to monitor project progress and provide oversight to ensure projects are completed promptly and within budget.

Being an ICT specialist means the postholder is expected to keep pace with ICT trends and developments.

MAIN DUTIES AND RESPONSIBILITIES

• Support the Delivery Managers & Technical Project Managers to ensure all deliverables within the Project Delivery function are managed effectively, efficiently and within budget.
• Working closely with Business Users, other DTS Services, project staff and ICT technical teams to develop and enhance business processes, drive improvement and ensure delivery of key business and systems projects.
• To work closely with Technical Project Managers to ensure that all project requirements, deadlines, and schedules are on track. Assist with submitting project deliverables and preparing status reports.
• Identifying opportunities for process improvement to improve quality, efficiency and/or value to support DDS projects in achieving the strategic and operational objectives of the directorate.
• Manage risks that may arise within their area of responsibility and develop controls to mitigate them, ensure any risks or issues are escalated appropriately before they develop into an issue.
• Work closely with the PMO and Head of Project’s to ensure that all project deliverables conform to the PM framework.
• To assist with the development of process documentation, business cases and procurement documentation to support the Business in achieving the strategic and operational objectives of their directorate.
• To assist with gathering and understanding requirements, development and management of requirements and functional testing.
• To assist with the writing of functional specifications and use cases, including detailed user and data requirements.
• Support the Delivery Managers & Technical Project Managers with the preparation for, attendance at and actions arising from meetings as required.
• Liaise with internal and external stakeholders across all EA Directorates as required.
• Operate with EA’s strategic direction, relevant legislation, industry best practice and other public sector policies and guidance at the core of delivery. Contribute to emerging developments as required.
• Provide cover for the Technical Project Managers when required.
• Be responsible for controlling and managing DDS project work packages.
• To assist with Project Planning, including test plans, cut-over plans, and training plans.
• Provide the Delivery Managers & Technical Project Managers with project management support as required.
• Monitor project tasks, actions and keep track of, and report on project progress to Delivery Managers, Technical Project Managers and stakeholders.
• Maintain and manage project documentation including project plans, status reports, minutes, RAID logs on behalf of the Delivery Managers& Project Managers
• Complete any tasks assigned by the Delivery Managers and Technical Project Managers in an efficient and timely manner
• Develop DTS training and handover materials for ICT Support and EA staff.
• To ensure that systems/services are delivered efficiently and effectively through the associated responsibilities and meets the needs and standards expected of a leading public service organisation.
• To promote the corporate vision, values and culture of EA as a single regional organisation, in all processes linked to maintenance, development and implementation of their element of project assignment.

This job description is intended to indicate the broad range of responsibilities and requirements of the post. It is neither exhaustive nor prescriptive. EA reserves the right, in consultation with the post-holder, to amend the job description to meet the changing needs of the organisation.

In addition to the above, the post-holder will, in accordance with Section 75 of the NI Act (1998), be expected to promote Good Relations, Equality of Opportunity and pay due regard for equality legislation at all times.