Assistant Technical Officer – Stores and Distribution

University Hospital of North Midlands NHS Trust; Stoke-on-Trent; On-site; GBP 25,000 - 30,000; Full time

Job summary

A prominent healthcare provider in Stoke-on-Trent is seeking an Assistant Technical Officer to join their pharmacy team. The role involves assisting in the delivery of pharmaceuticals to in-patients and out-patients, managing stock levels, and processing orders. The successful candidate will have an NVQ Level 2 in Pharmacy Services and at least one year of pharmacy experience. This is a full-time position requiring commitment to high standards of work. Flexible and enthusiastic individuals are encouraged to apply.

Qualifications

• At least 1 year of experience in a pharmacy setting.
• Ability to communicate effectively with a wide range of people.
• Ability to work unsupervised and within departmental guidelines.

Responsibilities

• Support the supply of medicines and liaise with wards and departments.
• Process ward orders and external stock requisitions for delivery of medicines.
• Participate in the day-to-day running of the automated dispensing robot.

Skills

Communication skills

Organizational skills

Problem-solving

Attention to detail

Education

NVQ Level 2 in Pharmacy Services or equivalent

Tools

Pharmacy computer systems

Job description

Assistant Technical Officer – Stores and Distribution

The closing date is 13 October 2025.

University Hospitals of North Midlands NHS Trust is currently unable to provide sponsorship for this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a graduate visa, you are welcome to apply for this role; however UHNM will be unable to offer sponsorship at the end of your graduate visa. You must also have at least six months until your graduate visa expires at the start of your employment for training and operational reasons.

Pharmacy Assistant Technical Officer Static Band 2 - Stores and Distribution

Full time - 37.5 hours per week, to include weekends and bank holiday working.

An exciting opportunity has arisen to recruit a Pharmacy Assistant Technical Officer in the stores and distribution area. You will join our dedicated team delivering ward services at University Hospital of North Midlands.

We are looking for a flexible, highly motivated, dynamic, and enthusiastic person to provide a pharmaceutical service to our in-patients and out-patients.

You must have excellent organisational and communication skills and you will need to be able to work effectively with the existing team both at ward level and within the pharmacy directorate. You will need to be methodical, accurate and be able to follow strict procedures.

Main duties of the job

The role is varied and will include:

• Telephone duties which includes answering queries and taking adhoc orders
• Assembly of orders for distribution to wards and dispensaries, the receipt of medicines for onward supply to wards and departments
• Undertake stock ordering and supply for wards
• Maintaining stock storage and levels and adhering to good distribution practice
• Assisting in the maintenance of stock levels of medicines on wards and departments by participating in the pharmacy ward top up service
• Participate in the day to day running of the automated dispensing robot

The post holder will work as part of a pharmacy team of Assistant Technical Officers, Pharmacy Technicians and Pharmacists to deliver the pharmacy service to UHNM.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we\'re highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by our staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Job responsibilities

At UHNM the Pharmacy Directorate is a modern, purpose-built pharmacy department working across both sites. We constantly strive to re-engineer our services to improve our delivery of patient focused pharmaceutical care.

You will support the supply of medicines, including liaising with wards and departments and external customers.

It is necessary to liaise with internal stakeholders to support the timely supply of medicines and processing of orders. We are looking for someone who is able to show initiative; is helpful and approachable; organised and can work accurately; good IT skills, problem solving and communication skills.

It is a requirement to be able to demonstrate working unsupervised to the required deadline.

You will have previous experience in a similar environment, with a willingness to work in other areas within pharmacy.

You will be responsible for the processing of ward orders and external stock requisitions for the delivery of medicines. You will be required to liaise with clinical teams, ward staff and external customers to resolve queries and to ensure patients receive their medicines in a timely manner.

The Pharmacy Department provides medicines management and medicines optimisation services from both sites. We have implemented a 7 day working service delivering high quality pharmaceutical care to the patients of this Trust 7 days a week. We provide an exciting and sociable working environment and are looking for forward thinking, enthusiastic and highly motivated staff to join our highly regarded team.

You will have the ability to work as a team member and to work on your own initiative, completing allocated work and ensuring rotas are complied with.

The post holder will be given specific training in all areas to help develop skills further. The directorate actively promotes development, education and training.

Person Specification

Essential Qualifications

• NVQ Level 2 in Pharmacy Services and at least 1 year experience in a Pharmacy setting. OR 4 GCSEs (or equivalent) including Maths and English at grade C or above and will work towards and successfully complete the NVQ Level 2 in Pharmacy Services
• Previous experience of working within a pharmacy setting.

Knowledge, Skills, Training and Experience

• Ability to communicate with a wide range of people
• Ability to work as a team member and have the ability to work on own initiative, completing allocated work and ensuring rotas are complied with.
• Good organisational skills
• Ability to work unsupervised and within departmental guidelines/SOPs
• Pride in establishing and maintaining high standards of work and attention to detail
• Computer literate with good general keyboard skills, for using the pharmacy computer systems, including ordering, receiving and stock and rectifying stock discrepancies.
• Literate and numerate
• Well organised and able to work within a set timescale
• Previous experience of dealing with customers and difficult queries
• Proactive to new ways of working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospital of North Midlands NHS Trust