Assistant Team Manager Family Time

Southampton City Council; Southampton; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

Southampton City Council seeks an experienced Assistant Team Manager for the Family Time and Sessional Service. This dual role involves leading a team of sessional workers, managing Family Time services, and providing support to families in complex situations. The ideal candidate will possess strong leadership skills, flexibility for out-of-hours work, and a deep understanding of children's needs. Benefits include a generous pension scheme, flexible working, and 25 days annual leave.

Benefits

Local government pension scheme

Flexible working

Up to 13 days of Flexi Leave

25 days annual leave plus bank holidays

Online benefits including salary sacrifice schemes

Employee assistance program

Qualifications

• Strong understanding of children’s needs, especially in distress.
• Experience managing high-risk situations in community-based settings.

Responsibilities

• Lead operational function of sessional workers and supervisors.
• Oversee Family Time service and ensure quality delivery.
• Support staff and manage risk assessments.

Skills

Leadership

Flexibility

Communication

Job description

We are looking to recruit a strong and experienced Assistant Team Manager for our Family Time and Sessional Service.

About The Role

The role of the Assistant Team Manager is a dual role responsible for leading the operational function of a bank of zero-hours sessional workers, a team of Contact Supervisors, and a Family Time and Sessional Coordinator.

About The Team

You will oversee a team of bank staff undertaking various roles, from school transport and early intervention support to working with families involved in safeguarding and experiencing high-risk, complex social, emotional, and mental health issues. The team provides practical and emotional support to children, young people, and families to achieve positive outcomes within complex challenges.

You will manage the Family Time service, overseeing the delivery of Family Time for children and families involved in court proceedings or in care. Responsibilities include monitoring the quality of practice, daily interventions, managing different risk levels, and ensuring the coordination of Family Time is efficient and well-organized by the Family Time Coordinator.

You will support staff to adapt to the new service model, working closely with families, professionals, and foster carers to enhance Family Time quality. Providing direct support to Family Time workers, scrutinizing risk assessments, and ensuring appropriate interventions are in place are also key responsibilities.

Management oversight and decision-making support for Family Time workers are essential, along with providing regular supervision to staff and overseeing team meetings to communicate changes and developments.

About You

The role requires a strong understanding of children’s needs, especially children and young people in distress, and foster carers/parents needing practical support outside of office hours. Building positive partnerships across services, foster carers, families, and residential providers is vital.

Flexibility for out-of-hours working and on-call support is necessary, with experience managing high-risk situations in community-based residential settings. The role involves working flexible hours, including evenings, weekends, and some overnight shifts, on a rota basis, as part of a leadership team.

What We Can Offer You

• A generous local government pension scheme.
• Flexible working (role dependent) and up to 13 days of Flexi Leave.
• Hybrid working arrangements (role dependent).
• 25 days annual leave (pro rata) plus bank holidays.
• Online benefits including salary sacrifice schemes, discounts, and more.
• Excellent local transport links.
• Employee assistance program supporting health and wellbeing.

For further details about our benefits, please visit our website.

If you believe you have the necessary experience and skills, we would like to hear from you.

Contact Details for Informal Discussion

For more information, please contact Ellie Steel or Anisha Reed.

Interview Information

Interviews are scheduled for 9th and 11th June 2025 (subject to change).

Recruitment Contact Details

Email: [e-mail]
Tel: [phone]

More About SCC

Follow us on social media for updates on jobs and news.