Assistant Team Manager

North Tyneside Council; Shiremoor; On-site; GBP 40,000 - 56,000; Full time

Job summary

North Tyneside Council is recruiting for a postholder to support the Team Manager in the leadership of the Community Wellbeing Assessment, Review, and CORE Management Teams. The role focuses on delivering high-quality, person-centred services, safeguarding, and continuous improvement across the service.

You will supervise Social Workers and Community Wellbeing Officers, promote timely safeguarding responses, and chair safeguarding meetings, contributing to workforce development and service

Qualifications

• Experience in social care supervision or leadership preferred.
• Ability to promote safeguarding and professional practice.
• Strong assessment, case management and quality assurance skills.

Responsibilities

• Provide regular, reflective supervision and day-to-day support to Social Workers and Community Wellbeing Officers.
• Promote a culture of accountability, continuous learning, and professional development.
• Support the Team Manager in managing team performance, workflow and service delivery targets.
• Lead safeguarding enquiries under the Care Act and provide guidance on complex cases.

Job description

Job Purpose

The postholder will support the Team Manager in the operational leadership of the Community Wellbeing Assessment, Review, and CORE Management Teams.

This role is pivotal in ensuring the delivery of high-quality, strength-based, and person-centred services that meet statutory duties and reflect service priorities.

The postholder will provide effective supervision and oversight of Social Workers and Community Wellbeing Officers, promote timely safeguarding responses, and chair safeguarding meetings.

A strong focus on excellent customer service and collaborative working will be essential to drive continuous improvement and uphold best practices across the service.

What you’ll be doing

To provide regular, reflective supervision and day to day support to Social Workers & Community Wellbeing Officers.

Promote a culture of accountability, continuous learning, and professional development.

Support the Team Manager in managing team performance, workflow and service delivery targets.

Champion strength-based and outcomes focussed practice, in line with the Care Act 2014.

Ensure assessments, support plans and reviews are timely, proportionate and co-produced with individuals and carers.

Promote the use of community assets and preventative approaches to reduce reliance on formal care.

To complete regular quality audit reviews through supervision and case file audits.

Lead and support safeguarding enquiries under Section 42 of the Care Act, ensuring timely and proportionate responses.

Provide guidance and oversight on complex cases, including risk assessments and mental capacity considerations.

• Ensure service users and carers receive respectful, responsive and high-quality support.
• Contribute to audits, service reviews, and quality assurance processes to drive continuous improvement.
• Deputise for the Team Manager as required.
• Contribute to service planning, workforce development and implementation of new initiatives.

Support the effective use of resources and adherence to budgetary controls.

Any other duties commensurate with grade of post.

Contact:

For an informal conversation regarding the vacancy, please contact:

Sue Mullen

Service Manager

[e-mail]

0191 6435577

Why North Tyneside Council?

Our People First strategy is our promise to make North Tyneside Council an exceptional place to work, where everyone can thrive and flourish. A place where people want to work, where joining our team is an exciting prospect, staying with us feels like a great decision, and building your career at North Tyneside Council is a natural progression.

As part of our People First strategy, we are committed to creating a workplace that reflects the diverse communities we serve. We believe that diversity, equity, and inclusion are fundamental to our success and the well‑being of our employees and residents. Our goal is to foster an environment where everyone feels welcome, safe and valued.

Together, we're crafting a workplace that's built on our values and a shared commitment to making a difference.

If you are passionate and committed about making a difference and want to work somewhere where you can make positive change, we will provide the right environment for you to excel.

Alongside our People First strategy, we are committed to safeguarding and promoting the welfare of children and young people, and adults at risk of harm. All staff and volunteers are expected to share this commitment and to familiarise themselves with all relevant policies, procedures and guidance. Within North Tyneside, safeguarding is everybody’s business.

Require a reasonable adjustment?

If you feel a reasonable adjustment will provide additional support in both the recruitment process and within the workplace, please indicate this to the hiring manager on your application. Declaring a reasonable adjustment will not subject you to any form of discrimination when determining which applicants are successful for interview and employment with us.

Our values:

We Listen | We Care | We Are Ambitious | We Are Good Value for Money

Equality, Diversity and Inclusion

We treat our colleagues, residents and service users with dignity and respect, value differences, and challenge discrimination. We build inclusive teams and encourage diverse voices to shape our work.

Our Carbon Net-Zero 2030 Action Plan

In 2019, North Tyneside Council declared a climate emergency. This declaration set a target to reduce the carbon footprint of the council’s operations, and the borough, by 50% by 2023 and to align to the Government’s net zero target of 2050.

We recognise the significant role we can play in the borough in helping to limit climate change, but we can’t do this alone; we need help from all our residents, businesses, voluntary and community sectors and of course all those who apply and work for us. Together we can make North Tyneside a sustainable place to live and work for everyone in the borough.

To learn more about Our Carbon Net-Zero 2030 Action Plan, click here.

Applying

Learn More

For further information about North Tyneside Council, the benefits of working for us, candidate support, and the many attractions of working and living in North Tyneside please see the council’s “work for us" page here Work for us | North Tyneside Council

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