Assistant Team Manager

NHS; Salisbury; On-site; GBP 48,000 - 51,000; Full time

Job summary

A healthcare service provider in Salisbury is seeking an Assistant Team Manager for its Discharge Service. This role demands strong leadership, ensuring effective service delivery for adults across Wiltshire. Applicants should have a degree in social care or health and relevant management experience. The role emphasizes integrated working within community and acute health settings, providing a supportive network for team members.

Qualifications

• Registered with Social Work England or equivalent.
• At least two years of management or supervisory experience.
• Substantial experience in a social care or health setting.

Responsibilities

• Manage and lead the locality team in absence of Team Manager.
• Supervise and support social workers and occupational therapists.
• Engage in quality assurance per national agenda requirements.

Skills

Strong leadership skills

Excellent communication

Budget management

Organizational skills

Problem-solving

Education

Degree in Social Work or Occupational Therapy

Level 4 management qualification

Tools

Microsoft Office

Electronic social care records

Job description

Job summary

** WE ARE CURRENTLY UNABLE TO ACCEPT APPLICATIONS VIA NHS JOBS. TO CONTINUE WITH YOUR APPLICATION, PLEASE USE THE FOLLOWING LINK TO OUR CAREERS SITE **

https://fa-euxi-saasfaukgovprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/5322/?utm_medium=jobshare/details?sType=NhsJobs#/reference/5322

Salary:£48,064 - £50,236 (Inclusive of 7.5% Market Supplement)

Hours per week:37 hours

Interview date:Friday 15 August 2025

Hospital Discharge Team - Bridging Care, Ensuring Recovery

We're seeking an experienced and enthusiastic Assistant Team Manager to help lead our South Locality Discharge Service and play a key part in delivering efficient, effective services for adults across Wiltshire.

Main duties of the job

Our team is part of a supportive, county-wide discharge service. This role is based at Salisbury District Hospital and covers other settings, including rehabilitation beds in care homes. We offer a strong network of support, guidance, and professional development to support you in this role.

As Assistant Team Manager, you will support the flow between acute and community settings, to achieve positive outcomes for customers. Central to this is embedding HomeFirst principles and ensuring timely, safe assessments and support delivery. You will have a pivotal role in delivering a high-performing, customer- responsive service. You will supervise and support Social Workers and Social Care Practitioners, ensuring a culture of learning and development.

We are looking for a confident decision-maker who understands the importance of performance and brings energy, enthusiasm, and a passion for doing things differently to achieve the best outcomes. You will need strong, refined leadership skills to support, develop, and motivate a team of highly skilled professionals.

You should hold a relevant professional qualification in social care or health -such as a degree or Diploma in Social Work or Occupational Therapy. A Level 5 management qualification (or equivalent experience) is essential, along with at least two years of management or supervisory experience.

About us

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Thats why we focus on getting the things that matter to our people right.

Details Date posted

31 July 2025

Pay scheme

Other

Salary

£48,064 to £50,236 a year

Contract

Permanent

Working pattern

Full-time

Reference number

F0041-5322

Job locations

Salisbury District Hospital

Odstock Road

Salisbury

SP2 8BJ

Wiltshire Council

Bourne Hill

Salisbury

SP1 3UZ

Job description Job responsibilities

Supporting the Team Manager to ensure efficient and effective service delivery for adults in Wiltshire requiring care and support. Leading the development and promotion of integrated working with the community health teams, acute hospitals and GP surgeries within the specified locality. Managing and supervising a number of social workers, occupational therapists and other staff, as delegated by the Team Manager. Deputising for the Team Manager as appropriate during time of absence providing management cover and support to locality team staff. Specific duties and responsibilities:

Manage, co-ordinate and lead the locality team in the absence of the Team Manager.

Providing supervision and support to experienced SW and OT so the postholder is required to have excellent knowledge and ability in relation to the most complex of cases where finding possible solutions are challenging.

Actively engage in individual and group supervision and embed learning in practice

Undertake appraisal and team meetings and contribute to individual and team development

Engage in quality assurance ensuring that supervisees meet all legislative and regulatory requirements as determined by the national agenda e.g. Care Act 2014, Mental Capacity Act.

Monitor that assessments are undertaken in line with Care Act 2014 requirements and that people are assessed appropriately for their eligibility for Social Care. This requires being able to check across the team that assessment is being undertaken consistently and taking action as necessary.

Set and monitor standards and performance of supervisees in line with quality assurance policies.

Analyse and interpret performance data to inform decision making within the team. This will be challenging where operational case work demand is very high with limited staffing resources and timescales

Actively participate in the development of policies and procedures within the wider social care team.

Having an operational view of the caseloads across the team and to allocate and manage demands and abilities (both SW and OT) in a timely way to ensure the best outcomes for customers.

Provide expert advice, support and creative problem solving to team members dealing with customers with complex needs. This will include managing complaints from customers, carers, elected members and partners which may result in a recommendation on the way the service could be delivered differently to team manager / HoS Convene and chair multiagency meetings in relation to customers with complex needs or contentious situations. Where previous meetings have not been able to resolve issues

Work with the Team Manager creating and developing links with Community Area Boards

Promote wider community involvement with staff in the team, including the NHS, the voluntary section and independent providers. To take every opportunity to work with partners, e.g. attending GP forums, meeting health teams etc with the view of how can we work together

Assist the Team Manager in the robust management of resources within the team by ensuring quality and cost effectiveness in service delivery.

Authorise plans for care and support considering cost effectiveness, promotion of independent and reduction of risk. This involves reviewing the application of the support plan, with professional advice from SW / OT re-equipment but to look at costs and take decisions.

Respond to civil emergencies including managing a rest centre

Job description Job responsibilities

Supporting the Team Manager to ensure efficient and effective service delivery for adults in Wiltshire requiring care and support. Leading the development and promotion of integrated working with the community health teams, acute hospitals and GP surgeries within the specified locality. Managing and supervising a number of social workers, occupational therapists and other staff, as delegated by the Team Manager. Deputising for the Team Manager as appropriate during time of absence providing management cover and support to locality team staff. Specific duties and responsibilities:

Manage, co-ordinate and lead the locality team in the absence of the Team Manager.

Providing supervision and support to experienced SW and OT so the postholder is required to have excellent knowledge and ability in relation to the most complex of cases where finding possible solutions are challenging.

Actively engage in individual and group supervision and embed learning in practice

Undertake appraisal and team meetings and contribute to individual and team development

Engage in quality assurance ensuring that supervisees meet all legislative and regulatory requirements as determined by the national agenda e.g. Care Act 2014, Mental Capacity Act.

Monitor that assessments are undertaken in line with Care Act 2014 requirements and that people are assessed appropriately for their eligibility for Social Care. This requires being able to check across the team that assessment is being undertaken consistently and taking action as necessary.

Set and monitor standards and performance of supervisees in line with quality assurance policies.

Analyse and interpret performance data to inform decision making within the team. This will be challenging where operational case work demand is very high with limited staffing resources and timescales

Actively participate in the development of policies and procedures within the wider social care team.

Having an operational view of the caseloads across the team and to allocate and manage demands and abilities (both SW and OT) in a timely way to ensure the best outcomes for customers.

Provide expert advice, support and creative problem solving to team members dealing with customers with complex needs. This will include managing complaints from customers, carers, elected members and partners which may result in a recommendation on the way the service could be delivered differently to team manager / HoS Convene and chair multiagency meetings in relation to customers with complex needs or contentious situations. Where previous meetings have not been able to resolve issues

Work with the Team Manager creating and developing links with Community Area Boards

Promote wider community involvement with staff in the team, including the NHS, the voluntary section and independent providers. To take every opportunity to work with partners, e.g. attending GP forums, meeting health teams etc with the view of how can we work together

Assist the Team Manager in the robust management of resources within the team by ensuring quality and cost effectiveness in service delivery.

Authorise plans for care and support considering cost effectiveness, promotion of independent and reduction of risk. This involves reviewing the application of the support plan, with professional advice from SW / OT re-equipment but to look at costs and take decisions.

Respond to civil emergencies including managing a rest centre

Person Specification Qualifications Essential

• A recognised and relevant professional health or social care qualification (degree/diploma in
• social work, occupational therapy or equivalent)
• Social Work England (or equivalent) registered
• Management qualification to level 4 or ability to demonstrate the equivalent skills and ability
• (at least 2 years experience).
• Substantial experience in a social care or health setting
• Detailed knowledge of social care legislation and the wider context of government policy.
• Able to communicate effectively with people in a variety of way and levels
• Ability to write clear, complex and business focused reports
• Experience of managing budgets
• High level of leadership skills to support and develop highly skilled and professionally
• qualified staff
• Experience and proven ability to manage staff through change
• Understanding and commitment to integrated health and social care, including experience of
• working in a multi-agency environment.
• Ability to use a range of software including electronic social care records and business
• management systems.
• Proven organisational skills, including the ability to prioritise work and set priorities for
• supervisees and other team members.
• Ability to assimilate information quickly in order to reach decisions and judgements in
• respect to workload priorities.
• Ability to analyse complex presenting problems.
• Ability to keep accurate records. Ability to give objective, timely advice
• Proven record of challenging poor performance and evidence of improving performance.
• Ability to contribute positively to the overall management of the team and department.
• Fluency in written and spoken English

Desirable

• A recognised post graduate qualification such as a post graduate certificate in managing
• health and social care
• Understanding of Wiltshire Council Corporate Agenda and Business Plan

Experience Essential

• Experience of managing, motivating and developing a diverse team of staff
• Experience of managing staffing budgets
• Significant relevant professional experience post qualification in a similar work environment.
• Expert knowledge of relevant policy, systems, work practices, professional guidelines,
• legislation and a good understanding of emerging developments in the area of specialism.
• Excellent ICT skills including use of Microsoft applications and specialist systems
• Excellent organisational skills and the ability to prioritise workloads of a team to achieve
• deadlines
• Thorough knowledge of other areas of the authority relevant to the service.
• Ability to interpret and analyse statistical and numerical data, drawing conclusions from the data
• to inform decision making.
• Experience of defining and developing systems, policies, procedures and / or practices.
• Experienced project manager with a good understanding of project management methodologies
• and systems.
• Excellent time management skills to manage a complex workload prioritise and set deadlines.
• Transformation management skills to advise on process flow, removal of waste and duplication
• within and across service areas.
• Ability to produce business focussed, user friendly reports, policy and project documents where
• appropriate.
• Authority and credibility to build relationships and engage successfully with colleagues,
• customers and partners

Person Specification Qualifications Essential

• A recognised and relevant professional health or social care qualification (degree/diploma in
• social work, occupational therapy or equivalent)
• Social Work England (or equivalent) registered
• Management qualification to level 4 or ability to demonstrate the equivalent skills and ability
• (at least 2 years experience).
• Substantial experience in a social care or health setting
• Detailed knowledge of social care legislation and the wider context of government policy.
• Able to communicate effectively with people in a variety of way and levels
• Ability to write clear, complex and business focused reports
• Experience of managing budgets
• High level of leadership skills to support and develop highly skilled and professionally
• qualified staff
• Experience and proven ability to manage staff through change
• Understanding and commitment to integrated health and social care, including experience of
• working in a multi-agency environment.
• Ability to use a range of software including electronic social care records and business
• management systems.
• Proven organisational skills, including the ability to prioritise work and set priorities for
• supervisees and other team members.
• Ability to assimilate information quickly in order to reach decisions and judgements in
• respect to workload priorities.
• Ability to analyse complex presenting problems.
• Ability to keep accurate records. Ability to give objective, timely advice
• Proven record of challenging poor performance and evidence of improving performance.
• Ability to contribute positively to the overall management of the team and department.
• Fluency in written and spoken English

Desirable

• A recognised post graduate qualification such as a post graduate certificate in managing
• health and social care
• Understanding of Wiltshire Council Corporate Agenda and Business Plan

Experience Essential

• Experience of managing, motivating and developing a diverse team of staff
• Experience of managing staffing budgets
• Significant relevant professional experience post qualification in a similar work environment.
• Expert knowledge of relevant policy, systems, work practices, professional guidelines,
• legislation and a good understanding of emerging developments in the area of specialism.
• Excellent ICT skills including use of Microsoft applications and specialist systems
• Excellent organisational skills and the ability to prioritise workloads of a team to achieve
• deadlines
• Thorough knowledge of other areas of the authority relevant to the service.
• Ability to interpret and analyse statistical and numerical data, drawing conclusions from the data
• to inform decision making.
• Experience of defining and developing systems, policies, procedures and / or practices.
• Experienced project manager with a good understanding of project management methodologies
• and systems.
• Excellent time management skills to manage a complex workload prioritise and set deadlines.
• Transformation management skills to advise on process flow, removal of waste and duplication
• within and across service areas.
• Ability to produce business focussed, user friendly reports, policy and project documents where
• appropriate.
• Authority and credibility to build relationships and engage successfully with colleagues,
• customers and partners

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details Employer name

Wiltshire Council

Address

Salisbury District Hospital

Odstock Road

Salisbury

SP2 8BJ

Employer's website

http://www.wiltshire.gov.uk/ (Opens in a new tab)

Employer details Employer name

Wiltshire Council

Address

Salisbury District Hospital

Odstock Road

Salisbury

SP2 8BJ

Employer's website

http://www.wiltshire.gov.uk/ (Opens in a new tab)