Assistant Systems Support Librarian

Gardens, Libraries and Museums (GLAM), University of Oxford; England; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A prestigious academic institution in England is seeking a full-time Assistant Systems Support Librarian to support its library systems and improve operational tasks. The role offers a flexible hybrid work arrangement and requires strong communication skills, technical aptitude, and experience with library systems. Join a dynamic environment that values diversity and offers a range of employee benefits.

Benefits

38 days paid annual leave

Generous pension scheme

Family-friendly policies

Access to University Club

Professional development opportunities

Qualifications

• Experience using library systems, ideally Ex Libris Alma and Primo VE or similar.
• Ability to form good working relationships.
• Confident working with library data.

Responsibilities

• Manage and update documentation and training materials for library staff.
• Work with library staff to resolve system issues.
• Support incoming requests to the OLIS helpline.

Skills

Strong communication

Experience with library systems

Attention to detail

Technical aptitude

Organizational skills

Tools

Ex Libris Alma

Primo VE

Job description

Overview

Bodleian Digital Library Systems and Services (BDLSS) are pleased to announce an exciting, full-time opportunity for an Assistant Systems Support Librarian.

About the role

BDLSS provides critical support for the University of Oxford’s library systems, including Alma (the integrated library system) and SOLO (Search Oxford Libraries Online), enabling access to resources across over 100 Oxford libraries. We are looking to recruit an Assistant Systems Support Librarian to join our Library Systems Team, who are responsible for supporting and improving the key platforms that underpin Oxford’s library services.

Based in Bodleian Digital Library Systems and Services at the Osney One building in Oxford, the successful applicant will contribute to the delivery of library systems by providing support for the Library Systems Team’s day-to-day operational tasks and project work. You will manage and update documentation and training materials for library staff, ensuring consistency and clarity. You will work with library staff across the Bodleian Libraries and College libraries to resolve systems issues, provide training for new processes & features, and help to configure bespoke system changes for individual libraries on request. You will help manage incoming requests to the OLIS helpline — resolving routine queries, responding to colleagues, and escalating issues as needed. There will also be opportunity to support other members of the team with more technical tasks within the integrated library systems, including user account management, acquisitions set-up, and bulk metadata updates.

Contract

This role is a full-time permanent post, allowing up to three days of remote working per week by agreement with the line manager.

About You

The successful applicant will be a strong communicator, who is able to form good working relationships. You will have experience using library systems, ideally Ex Libris Alma and Primo VE or similar. You will have technical aptitude and good attention to detail, and confidence working with library data. You will be highly organised, proactive in your work, and motivated to learn and develop your skills.

What We Offer

As an employee of the University of Oxford, you will enjoy a wide range of benefits, including:

• 38 days’ paid annual leave (inclusive of bank holidays; with the option to purchase additional days)
• Membership of a generous pension scheme
• Family-friendly policies, access to childcare services, and flexible/hybrid working
• Access to the University Club and sports facilities
• Professional development through the Researcher Hub and a vibrant academic environment in central Oxford

More information is available at https://hr.admin.ox.ac.uk/staff-benefits

Diversity

Our staff and students come from all over the world, and we promote a friendly and inclusive culture. Diversity is encouraged through diverse groups and champions, as well as family-friendly policies, such as flexible working and support for staff returning from extended absence.

We are committed to ensuring that our recruitment processes are inclusive and accessible. If you require the job description or materials in an alternative format, or adjustments to support you through the application or interview process, please contact the recruitment team at [e-mail].

How to apply

You will be required to upload your CV and a supporting statement as part of your online application. Your supporting statement should list each of the essential and desirable selection criteria, as listed in the job description, and explain how you meet each one. CVs alone will not be considered.

We aim to provide a supportive working environment and are happy to discuss training and professional development opportunities. The Chair of the recruitment panel is Alexander O’Flynn, Library Systems Support Team Leader, who can be contacted with inquiries relating to the role ([e-mail]). General queries about the recruitment and application process should be directed to the Recruitment team ([e-mail]).

Only applications received online by 12.00 midday on Friday 26th September 2025 can be considered. Interviews are expected to take place on 14th & 15th October.