Assistant Surveyor

Jones Lang LaSalle Incorporated; Park Central; On-site; GBP 26,000 - 32,000; Full time

Job summary

JLL’s Property Delivery team in the Property Management department is seeking a property administrator or recent graduate for the Birmingham on-site role. You will support the client team, liaise with accounts, data, landlords and tenants, and help manage service charge processes.

Responsibilities include preparing service charge budgets and reconciliations, answering tenant queries, supporting occupier engagement, and assisting with licences, wayleaves, surveying input and reporting.

Qualifications

• Experience in property management or related education.
• Knowledge of lease terms.
• Strong customer services and organisational skills.

Responsibilities

• Assist client team and liaise with accounts on payments and rents.
• Coordinate with Data team for database changes and invoice authorisation.
• Deal with landlords and tenants and respond to queries.
• Prepare service charge budgets and reconciliations with FMs and lead surveyor.

Skills

Customer services

Organisational skills

Property management

Lease terms knowledge

Education

Real estate education or degree

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Property Delivery team is part of the Property Management department. The team are responsible for managing the property estate for their clients, with a focus on delivering industry leading management of their client’s properties, contributing to the Centre of Excellence and maintaining strong relationships with each client. This is an exciting role for anyone who has experience in property management (whether that be practical or through education), preferably with knowledge of lease terms and is currently a property administrator or a recent graduate with education or experience within real estate, that is looking for their first career move.

Whilst you are expected to assist the client team you will sit within, you will also be liaising with the accounts team in regards payments and raising rents, liaising with the Data team in respect of database changes and invoice authorisation, as well as dealing with landlords and tenants.

General expectations will include Assisting to prepare service charge budgets and reconciliations alongside FMs and lead surveyor including applying the tenant apportionments and reviewing notes for service charge packs. Responding to any tenant queries on service charge, rent, insurance etc. General support for Occupier engagement activities including organising and attending tenant meetings Advising on repairing obligations in leases. Work with tenants to ensure their lease obligations fulfilled whilst promoting a “partnering” approach Assist in management & preparation if licences/wayleaves etc and assist in driving additional fees Assist in providing Surveying input into client reporting Attending client meetings to run through management reports. Coordinating and supporting on client initiatives such as sustainability reporting and rates mitigation Working with other PM teams (finance/IFM/Data etc.) for surveying specific activities to deliver property management services for occupiers and clients Assist with property and site presentation inspections Checking and approving invoices as required to support the property management teams Checking demands to be raised to tenants including ad hoc recharges.

Skills: Strong customer services skills and the ability to deal with clients and colleagues at all levels. Organisational skills with the ability to work on several properties or tasks at one time whilst adhering to client KPIs.

Location: On-site –Birmingham, GBR

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At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.