Assistant Support Worker - Blaenau Gwent

Totaljobs Group Ltd; Cwmcelyn; On-site; Full time

Job summary

An established industry player is seeking a dedicated support worker to engage with young people facing challenges such as homelessness and trauma. This role requires building trusting relationships and providing essential support, all while ensuring a safe and clean environment. With a commitment to nurturing talent, the organization offers a competitive benefits package, including extensive training opportunities and a generous holiday entitlement. Join a passionate team focused on eradicating homelessness and making a difference in the lives of vulnerable individuals. If you are resilient, compassionate, and ready to make an impact, this role is perfect for you.

Benefits

Maximum holiday entitlement of 40 days

Enhanced Group Pension Scheme (10% contributions)

Free access to wellbeing and counselling team

Extensive online training platform

Opportunities for skill diversification

Qualifications

• Experience in support work or domestic abuse is essential.
• A full UK driving license and access to a car is desirable.

Responsibilities

• Engage and support young people in line with support plans.
• Ensure safety and cleanliness of the project.

Skills

Excellent communication skills

Ability to engage and build relationships

Non-judgemental mindset

Resilience

Experience in support work

Job description

This job application is restricted to applicants in the UK only.

Working consistently as part of the project staff team, engaging with, building trusting and respectful relationships with, and providing support to young people, who can be difficult to engage. All support must be in line with support plans, and/or as requested by the key-working Support Worker or Team Leader. Excellent communication with the whole staff team will be required. Ensuring the safety and highest quality maintenance and cleanliness of the project, recording and reporting all work & incidents in accordance with Llamau’s procedures. This role often requires lone working, as such following procedures, taking initiative and self-motivation is essential.

What do you need to be considered for this role?

• The ability to engage and build strong relationships with people
• A non-judgemental mindset and an understanding of the impacts of homelessness, substance misuse, family breakdown, domestic abuse, and trauma
• A forward-thinking and resilient attitude, to overcome the barriers and setbacks you will face
• A strong character who can remain calm and collected in challenging situations
• Experience in support work or domestic abuse with an understanding of housing options, housing law and basic benefits
• A full UK driving license, access to a car and business insurance (Desirable)

What’s in it for you?

We are passionate about nurturing talent, our senior leadership team includes colleagues that have progressed through the business from entry level roles.

You’ll have access to a competitive benefits package including a maximum holiday entitlement of 40 days (including bank holidays).

Enhanced Group Pension Scheme of 10% contributions (after qualifying period).

You’ll also have free access to an internal wellbeing and counselling team.

You’ll have opportunities to diversify your skills and widen your experience across a range of services and niche roles including domestic violence service, employment support, training and skills tutoring.

You’ll have access to an extensive online training platform, as well as the chance to enrol on specific training in substance misuse, housing law, ACEs etc.

This post is exempt from the Equalities Act, and is for female applicants only.

Contract

Full time, Temporary until March 2025

Hours

35 hours per week + on-call duties
*Additional payment of £96 for on-call.

Any shift completed voluntarily or as part of on-call will be paid in addition to your salary at relief rates; Relief Pay per hour £13.45 Sleepover £172.60.

At Llamau we believe that no young person or vulnerable woman should ever have to experience homelessness. Our mission is to eradicate homelessness for young people and vulnerable women. But for thousands of the most vulnerable people in Wales, homelessness is a frightening reality.

30 years ago Llamau was founded to provide homeless teenagers with a safe place to stay. Since then, we have supported over 67,000 young people, women and their children who are either homeless or facing homelessness.

Many people think the job of a homelessness charity will be to provide accommodation - a safe place to stay. But it is very clear to us that for most people who are facing homelessness, their problems are far more complex than a lack of permanent shelter.

That's why we treat everyone who needs our support as an individual. We recognise their unique strengths and needs and make sure that they are supported to rebuild their futures.