Assistant Stylist - Trainee Dog Groomer

Pets at Home; West Midlands Combined Authority, Coventry; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in pet care is seeking a dedicated Assistant Stylist (Trainee Dog Groomer) to join their team. This role is essential for maintaining high grooming standards and providing excellent service to pet owners. You will receive comprehensive training, including over 1,000 hours of learning, to help you become a qualified Stylist. The company values its employees and offers a competitive pay structure, flexible working hours, and numerous benefits, including an annual bonus and generous leave policies. If you are passionate about pets and customer service, this opportunity is perfect for you.

Benefits

Annual Bonus

28+ Days Paid Annual Leave

Extra Day Off for Birthday

Life Assurance

Company Pension Contribution

Colleague Discount

Qualifications

• Passionate about delivering great service and working with pets.
• Experience in a customer-facing environment is desirable.

Responsibilities

• Deliver the highest standard of pet care in grooming salons.
• Demonstrate understanding of dog grooming techniques and equipment.

Skills

Customer Service

Dog Handling

Flexibility

Target Driven

Education

Experience in Pet Care

Job description

Assistant Stylist (Trainee Dog Groomer) – Coventry Canley – 39 Hours

Who are we?
We’re Pets at Home – if you’re someone who loves pets, you might know already know about our Pet Care Centres, which includes Pets Grooming salons, and Vets for Pets practices around the UK.

What’s the role?
Our Assistant Stylists are critical to the success of our Pets Grooming salons. You'll deliver the very highest standard of pet care, whilst demonstrating a basic understanding of technical concepts relating to preparing and clipping of a dog for grooming, including handling techniques, using equipment, and pre-grooming preparation.
We will give you the training, skills, and knowledge to provide our customers with service that reflects our goals of being the 'Best Pet Care Business in the World'. You'll enjoy a competitive base pay, with opportunities to earn the Real Living Wage (or more!) through our Earn As You Learn training programmes, as well as being able to achieve additional pay supplements through extra training.

Who are we looking for?

1. People who are passionate about delivering a great service.
2. Flexible. Due to the nature of working within a busy retail environment, we need you to have the ability to work a flexible shift pattern across 6 days a week – we are closed on Sundays! You will receive a minimum contract of 39 hours, but you will often be required to work more hours to cover busy periods, absences, and holidays.
3. Experience of working with, or handling dogs in a professional dog grooming or pet care environment is desirable, but not always essential (please note that bathing and prepping your own dog does not qualify as professional experience).
4. Ideally has experience of working within a customer-facing environment.
5. Preferably you will have worked in a target driven environment, but if not, happy to work in one.

It's fast-paced, innovative, fun, and we put people at the very heart of everything we do. Our culture is friendly and inclusive. Each one of our teams is unique because we welcome everyone, and everyone can be themselves. If you share our belief that together 'we're better with pets', we'd like to hear from you, whatever your background or circumstances.

Your Benefits
We reward and recognise our Assistant Stylists in ways that matter to them. Our benefits reflect our support of your mental, emotional, and financial wellbeing, both now and in the future. Here are some of our benefits which may be available to you:

1. You will benefit from a thorough internal training programme, including a minimum of 1,000 hours of learning to get you signed off as a Stylist!
2. Annual bonus
3. At least 28* days paid annual leave, which will rise to 33* days after 2 years (*this includes 8 bank holidays and will be pro-rata calculated on your contracted hours)
4. Extra day off for your birthday
5. Life Assurance - 4 times your annual salary
6. Company pension contribution of 4%
7. Colleague discount of 20% across the Group (Pets at Home, Pets Grooming, Vets for Pets), including 30% off on own brand

Please note that we reserve the right to close a vacancy before the closing date due to the large volume of applications that we may receive. It’s important that our team can manage application levels whilst offering a positive candidate experience.