Assistant Stylist - Newcastle-under-Lyme

Pets at Home Limited; Newcastle-under-Lyme; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading pet care company in Newcastle-under-Lyme is looking for an Assistant Stylist to deliver high standards of pet care in their grooming salons. Candidates should be passionate about pets, flexible in their hours, and willing to learn. The role offers competitive pay, training opportunities, and generous annual leave. If you share a love for pets and customer service, we want to hear from you!

Benefits

Attractive rates of pay and commission

28 days paid annual leave

Extra day off for your birthday

Life Assurance

Company pension contribution

Colleague discount

Qualifications

• Experience of working with, or handling dogs in a professional grooming or pet care environment is desirable.
• Ideally have experience in a customer-facing environment.
• Ability to work flexible shifts across 6 days a week.

Responsibilities

• Deliver the highest standard of pet care.
• Demonstrate understanding of grooming techniques.
• Provide friendly and effective service to customers.

Skills

Customer service

Handling dogs

Ability to work flexible hours

Job description

Overview

Our Assistant Stylists are critical to the success of our Pets Grooming salons. You'll deliver the very highest standard of pet care, whilst demonstrating a basic understanding of technical concepts relating to preparing and clipping of a dog for grooming, including handling techniques, using equipment, and pre-grooming preparation.

Working pattern

Flexible. Due to the nature of working within a busy retail environment, we need you to have the ability to work a flexible shift pattern across 6 days a week - we are closed on Sundays! You will receive a minimum contract of 39 hours, but you will often be required to work more hours to cover busy periods, absences, and holidays.

Experience and suitability

Experience of working with, or handling dogs in a professional dog grooming or pet care environment is desirable, but not always essential (please note that bathing and prepping your own dog does not qualify as professional experience). Ideally you will have experience of working within a customer-facing environment. Preferably you will have worked in a target driven environment, but if not, happy to work in one.

Company and culture

At Pets at Home, we're passionate about pets and it shows. Our Pet Care Centres across the UK include grooming salons, retail stores, and veterinary practices, all dedicated to delivering the very best care and exceptional care for pets and the people who love them. We believe in creating welcoming, supportive environments where team members can thrive. If you share our love for pets and our commitment to excellence, we'd love to meet you.

Training and opportunities

We will give you the training, skills, and knowledge to provide our customers with service that reflects our goals of being the 'Best Pet Care Business in the World'. You'll enjoy a competitive base pay and we'll support your growth with comprehensive training and development opportunities, including our Earn as You Learn programmes and additional skill-based pay enhancements.

We're seeking individuals who are: People who are passionate about delivering a great service. We reward and recognise our colleagues in ways that matter to them. Our benefits reflect our support of your mental, emotional, and financial wellbeing, both now and in the future.

Benefits

• Attractive rates of pay plus commission, subject to targets
• 28 days paid annual leave, which will rise to 33 days after 2 years (this includes 8 bank holidays and will be pro-rata calculated on your contracted hours)
• Extra day off for your birthday
• Life Assurance - 4 times your annual salary
• Company pension contribution of 4%
• Colleague discount of 20% across the Group (Pets at Home, Pets Grooming, Vets for Pets), including 30% off on own bran

"We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!"