Assistant Store Manager - Wolverhampton

Aldi UK; West Midlands Combined Authority; On-site; GBP 30,000 - 38,000; Full time

Job summary

A leading company in retail is seeking an Assistant Store Manager for their Wolverhampton store. This role involves overseeing store operations, motivating a diverse team, ensuring excellent customer service, and optimizing sales and efficiency. The ideal candidate will have strong leadership skills and a commitment to achieving targets in a dynamic environment.

Benefits

Flexible contracts (40 or 45 hours) for work-life balance

4 weeks annual leave plus bank holidays (rising to 5 weeks after 2 years)

Paid breaks

Company Pension

Career progression opportunities

Qualifications

• Experienced people-manager with a strong background in team leadership.
• Ability to work in a fast-paced, stakeholder-driven environment.
• Skilled in boosting operational efficiency and achieving sales targets.

Responsibilities

• Support the Store Manager in daily operations and customer service.
• Manage holiday rotas and performance of team members.
• Maximize sales while minimizing costs and ensuring operational efficiency.

Skills

People management

Time management

Operational efficiency

Job description

• Assistant Store Manager Wolverhampton jobs in ...

This is about helping to run a £multi-million store, while motivating and developing a diverse and talented team.

One day could find you supporting the Store Manager with sorting out deliveries, placing orders or dealing with customer queries. The next, you might be focused on people management and performance or organising holiday rotas for the team. At the same time, you’ll help to handle the over-riding goals of maximising sales in your store, ensuring great customer service, minimising costs and optimising operational efficiency. It means you’ll be more than prepared to step into the Store Manager’s shoes in their absence.

Our Assistant Store Managers are passionate about doing well; motivating and developing their teams to deliver excellent customer service.

You’ll need to be:

• An experienced people-manager
• Used to leading teams in a fast-paced, stakeholder/customer driven environment
• Skilled in time management and boosting operational efficiency
• Motivated to consistently achieve targets

In return, you’ll get a trolley load of benefits including:

• Flexible 40 or 45-hour contracts. You’ll usually work over 5 days, but - if it helps - you can work a 40-hour contract over 4 days. Work-life balance is important to us!
• 4 weeks annual leave plus bank holidays (rising to 5 weeks after 2 years)
• Put your feet up on your break.we'll pay you for it!
• Company Pension
• Company maternity, paternity and adoption leave after 2 years
• 24/7 online wellness portal
• Shop your list of perks on MyBenefits - a host of benefits to support your financial and wellbeing
• Do you want to run your own store one day? We’re big on Career Progression opportunities!

Aldi is an equal opportunities employer. We’re committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect.

*Please note, the salary displayed is based on a 45 hours per week contract. Aldi are also able to offer 32, 36 and 40 hour contracts, and in these instances the salary offered would be pro-rated.

Customer Service Representative

Posted today

Job Description

We are looking for an experienced Service Advisor to join our successful, family-run Omoda|Jaecoo, Suzuki, Vauxhall and Ford franchise dealership in Halesowen. Manufacturer training will be provided.

Role Overview

As a Service Advisor , you will be the key point of contact for customers in our aftersales department, ensuring they receive exceptional service. Your responsibilities will include:

• Welcoming customers upon arrival at the service department.
• Liaising with technicians regarding required repairs and alternative options.
• Providing customers with detailed information about OEM and aftermarket parts .
• Communicating service outcomes and answering customer queries.
• Advising customers on warranty protections and cost-saving options.
• Managing the service department’s workflow and scheduling.
• Updating customers on service progress and informing them when their vehicle is ready for collection.

What We Offer

• Competitive salary – OTE up to £35,000 (dependent on experience).
• 30 days holiday (inclusive of Bank Holidays).
• Automatic enrolment in the NEST Pension Scheme .
• Access to our manufacturer training academy for ongoing development.
• Full-time role: Monday – Friday with a rota for Saturday mornings .

What We’re Looking For

• Previous experience as a Service Advisor in a main dealer environment is essential .
• Strong communication and organisational skills.
• Ability to liaise confidently with technicians, customers, and senior management.
• A proactive and customer-focused approach.
• A proven track record of delivering excellent customer service and supporting dealership success.

Requirements

• No previous criminal convictions.

We look forward to hearing from you!

Customer Service Specialist

Stafford, West Midlands ADM

Posted today

Job Description

Are you passionate about delivering exceptional customer service and ensuring smooth order fulfillment processes? Do you thrive in a dynamic environment where logistics, communication, and attention to detail are key? ADM is looking for a Customer Order Fulfillment Specialist to join our team and play a vital role in ensuring our customers' satisfaction and operational excellence.

About Us

ADM is a leading supplier of high-quality ingredients and solutions for various industries. With a commitment to innovation, reliability, and customer focus, we pride ourselves on building strong relationships and delivering outstanding products and services.

Your Responsibilities

Order Lifecycle Management

• Accurately enter and maintain sales orders in our system.
• Monitor order progress through the sales order lifecycle, including production, quality control, dispatch, and delivery to customers.
• Track and report on OTIF (On-Time-In-Full) metrics and proactively address delays or risks to delivery.
• Coordinate with Operations, Warehousing, and Logistics teams to ensure seamless order fulfillment.

Customer Relationship Management

• Serve as the primary point of contact for customers regarding order status, delivery updates, and issue resolution.
• Register and manage customer complaints, ensuring timely follow-up and resolution.
• Build and maintain strong, ongoing relationships with customers.

Logistics & Dispatch

• Organize transportation and dispatch activities in alignment with collection and delivery schedules.
• Liaise with carriers and third-party logistics (3PL) partners to ensure efficient and cost-effective storage and delivery solutions.

Invoicing, Credits & Returns

• Prepare and issue accurate and timely customer invoices.
• Process customer returns and raise credit notes as required.
• Ensure financial accuracy and maintain proper documentation for all transactions.
• Collaborate with the Sales team to support customer needs.
• Provide internal stakeholders with updates on order status and customer issues.
• Act as a liaison between customers and internal departments to resolve issues effectively.
• Conduct monthly reconciliations for shipped orders versus invoiced and delivered quantities.
• Identify and resolve discrepancies in collaboration with Finance, Operations teams, and 3PL providers.
• Support audits, documentation, and traceability exercises.

Your Profile

• Proven experience in order fulfillment, customer service, or sales support (3+ years preferred).
• Strong understanding of logistics (Incoterms, exports/imports) and supply chain processes.
• Excellent communication and interpersonal skills.
• Proficient in ERP/order management systems and Microsoft Office, especially Excel.
• High attention to detail, problem-solving abilities, and a customer-first mindset.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Why Join Us?

Be part of a collaborative and innovative team.

Opportunity to work with a globally recognized company and contribute to its success.

Competitive salary and benefits package.

Professional development and growth opportunities.

Customer Service Administrator

Posted today

Job Description

The Role

This is an initial 6 month fixed term contract with the likelihood of the role turning permanent.

You will act as a Customer Service Administrator as part of a team of 8.

Duties will include (but not exhaustive):

• Responding to queries via email, post and telephone.
• Completing anti-money laundering checks as part of all customer due diligence, internal and external fraud controls.

About You:

• Motivated
• Excellent communication skills (both verbal and written)
• Financial Services Experience (desired)
• Professional attitude and appearance (office presentable)
• Computer literate; Excel, Word and Outlook
• Highly organised with efficient time management and the ability to prioritise workload

The package includes a competitive salary and benefits.

Reporting to Client Services Manager

The Company

We are a financial services business, specifically an Investment Manager and an Authorised Corporate Director (ACD) to several ranges of regulated retail funds totalling over £11.5Bn. The funds managed include multi-manager, direct equity, mixed investments, derivatives and property.

An ACD is authorised by the Financial Conduct Authority to establish and manage Collective Investment Schemes (Funds).

The responsibilities of an ACD include maintaining a register of investors, including the settlement of client money, arranging safe custody and valuing the assets held by funds in order to create buying and selling prices of the funds. Margetts focusses on retail investors and also provides fund management to several ranges of Multi Manager funds.

We currently employ approximately 80 members of staff across multiple departments.

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds.

If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.

Customer Service Specialist

Birmingham, West Midlands C&M Travel Recruitment

Posted today

Job Description

Customer Experience Coordinator

An exciting opportunity to join a fast growing company who specialise in private, luxurious travel for owners and their dogs. As Customer Experience coordinator you will be the first point of contact for clients ensuring their experience is seamless and stress free.

• Customer Experience Coordinator Role and Responsibilities
• Process new bookings, entering data accurately into all relevant tracking systems and ensure all relevant information has been received from the customer
• Review pet health documentation, to identify any discrepancies, ensuring these are rectified before sending to the relevant authorities for approval
• Liaise with external pet partners to ensure they have all relevant information and chase up any outstanding documents
• Issue Flight Brief and review passenger manifests, ensuring complete accuracy of data to avoid any fines
• Customer Experience Coordinator Skills and Experience Required
• Although not essential, previous experience in aviation would be advantageous
• Exceptional communication skills, written and verbal
• Excellent admin and organisational skills and attention to detail
• Proven customer service skills, which demonstrate an enthusiasm for delivering high service levels
• Ability to multi-task and work under pressure to achieve tight deadlines
• Customer Experience Coordinator Key Benefits
• Employer pension contribution
• Private Medical Insurance
• Monday to Friday 11:00 – 19:00 or 14:00 – 22:00

DY4 Tipton, West Midlands Inc Recruitment

Posted 13 days ago

Job Description

full time

Are you looking for a new career in sales and customer service?

Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry.

Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.

Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment.

Successful candidates will:

· Have strong communication skills and customer service skills

· Be self-motivated

· Have a tenacious approach to personal development

· Possess a competitive sales mentality

Sales and Customer Service advisors will:

· Approach new and potential customers on behalf of their clients

· Keep up to date with relevant client product information

· Understand customer trends and market traits

· Provide excellent Customer Service in a professional manner

· Complete Sales and relevant paperwork to a high standard

· Set individual sales targets and goals to achieve

No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.

Apply now.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

Customer Service Administrator

TF13 6DG Much Wenlock, West Midlands Recruit4Staff (Wrexham) Ltd.

Posted today

Job Description

temporary

Recruit4Staff are pleased to be representing their client, a leading Automation in their search for a Customer Service Administrator to work in their expanding facility in Telford

For the successful Customer Service Administrator our client is offering:

• Up to £14.00 per hour DOE
• Fully flexible with hours, either 9AM-3PM or 10AM-5PM, 4 or 5 day working week optional
• Temp-perm
• Free on site parking
• Fr.

WHJS1_UKTJ

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Location

Customer Service Advisor

Redditch, West Midlands Elliott Recruitment Solutions Limited

Posted 2 days ago

Job Description

permanent

Customer Service Advisor

Redditch

Customer Service Advisor Monday to Friday 9am to 5pm No Sales!

We are looking for a Customer Service Advisor to join our Redditch based client on a permanent basis.

My client, a national organisation and a market leader in their field have a full time opportunity for a Customer Service Advisor to join their team.

Supporting thesmooth running o.

WHJS1_UKTJ

Customer Service Agent

Staffordshire, West Midlands Adria Solutions

Posted 3 days ago

Job Description

permanent

Customer Service Agent

Our client is a leading supplier of white goods to businesses across the UK and Europe. They provide high-quality appliances and tailored solutions to retailers, property managers, and commercial clients. Their focus on customer satisfaction and operational excellence sets them apart in the industry.

Role Overview

The client is seeking a Customer Service Agent to be the first .

WHJS1_UKTJ

Customer Service Administrator

Redditch, West Midlands Elliott Recruitment Solutions Limited

Posted 3 days ago

Job Description

permanent

Customer Service Administrator

Redditch

Customer Service Administrator Monday to Friday 9am to 5pm No Sales!

We are looking for a Customer Service Administrator to join our Redditch based client on a permanent basis.

My client, a national organisation and a market leader in their field have a full time opportunity for a Customer Service Administrator to join their team.