Assistant Store Manager - Victoria's Secret, Brighton

Next; Brighton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading fashion retailer is seeking an Assistant Store Manager in Brighton. In this pivotal role, you will inspire your team, manage store performance metrics, and ensure a top-notch customer experience. The opportunity offers the chance to develop future leaders while maintaining visual and operational excellence. Ideal for candidates with a background in retail management and a passion for customer service.

Qualifications

• Experience in a retail management role.
• Ability to inspire, train, and develop a team.
• Strong customer service orientation.

Responsibilities

• Train, coach, and motivate the team for success.
• Manage store P&L and KPIs working with Store Manager.
• Ensure the store maintains high visual standards and safety compliance.

Skills

Leadership

Communication

Customer Focus

Operational Management

Job description

About the role

As an Assistant Store Manager at Victoria’s Secret, you’ll be a key part of the management team, ensuring the success of your store and inspiring the team to achieve their targets and create the very best customer experience every day.

What’s in it for you…

• Lead from the heart: Train, coach, and inspire your team, setting them up for success and developing future stars.
• Be a role model: Motivate and engage your team, promote an inclusive and positive working atmosphere, and celebrate success.
• Customer focus: Be friendly to every customer, prioritize their needs, and personalize their experience, encouraging your team to do the same.
• Operations management: Work with your Store Manager to manage the store’s P&L and KPIs, focusing on profitability and controllable costs such as hiring, rotas, payroll, customer success, and stock control.
• Visual standards: Ensure high visual standards are maintained and executed effectively with support from the Visual Team.
• Active listening and communication: Use your passion for products to grow the business, listen to your team, and share ideas with store partners.
• Store maintenance and safety: Keep the store up-to-date, safe, and compliant by managing product launches, floor set changes, store audits, stock counts, and H&S policies.