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Assistant Store Manager - Uxbridge (40 hours)

Rituals Cosmetics

London

On-site

GBP 150,000 - 200,000

Full time

5 days ago
Be an early applicant

Job summary

A high-end retail brand in London seeks an Assistant Store Manager to lead the team and enhance customer experiences. This role involves motivating staff, ensuring operational excellence, and supporting the Store Manager in daily activities. Ideal candidates will have prior management experience in retail or hospitality, with strong people skills. Join our dynamic team and make a difference in customer satisfaction.

Qualifications

  • Prior relevant experience at Assistant Store Manager level or equivalent.
  • Experience in retail or hospitality is required.
  • Strong focus on customer satisfaction.

Responsibilities

  • Assist the Store Manager and lead the team.
  • Motivate the team and ensure excellent customer service.
  • Manage daily operations and upholding store standards.

Skills

People management skills
Decision-making skills
Coaching skills
Communication skills
Motivation skills

Job description

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Assistant Store Manager - Uxbridge (40 hours), London

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 0fbeb199b1bd

Job Views: 3

Posted: 12.08.2025

Expiry Date: 26.09.2025

Job Description:

Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and get the opportunity to grow your skills every day.

Share your talents

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork, and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help to recruit, hire, and retain a diverse and talented store team. You’ll coach your team members to help them feel more engaged while achieving their full potential. Finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!

This role is based in an outlet environment, where we’re looking for someone who can deliver operational excellence, particularly in stock and inventory management, while upholding high store standards in a fast-paced, high-footfall setting. A strong focus on delivering exceptional customer service is essential.

Bring all of you

High on energy, low on ego, and with a little bit of humour!

You are ‘one of a kind’ because of your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager, you are inspiring and performance-oriented.

On top of that, you have:

  • Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
  • People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
  • Experience in sharing knowledge to drive behavioural change and develop others.
  • Decision-making and problem-solving skills.
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