Assistant Store Manager - Trafford Centre

SKECHERS USA, Inc.; Manchester; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Store performance-based bonus

Career growth opportunities

Job summary

Skechers USA, Inc. is seeking an experienced Assistant Manager for our Trafford Centre store in Manchester.

You will support the Store Manager, lead a high-performing team, and focus on delivering exceptional customer experiences while driving strong commercial results in a fast-paced, high-volume environment. You will be responsible for supporting store operations, coaching on the sales floor, maintaining brand standards, and contributing to performance and customer satisfaction.

Qualifications

• Proven experience in an Assistant Manager or equivalent retail management role is essential
• Strong commercial awareness with ability to drive sales and deliver store KPIs
• Excellent leadership and communication skills to motivate, coach and develop a diverse team
• Hands-on leadership style, leading by example on the sales floor
• Ability to analyse performance and identify opportunities to improve sales and customer experience
• Strong organisational and problem-solving skills to manage competing priorities in a fast-paced environment
• Experience supporting the Store Manager with staffing, scheduling, stock management and day-to-day operations
• Understanding of visual merchandising and maintaining high brand standards
• Ability to create a positive, collaborative team environment
• Passion for customer service, retail, footwear and the Skechers brand

Skills

Team leadership

Retail management

Sales optimisation

Store KPI drive

Customer service

Job description

Are you an experienced retail leader who thrives in a fast-paced environment and loves delivering an exceptional experience for our customers? If so, we want you to join our team as a Skechers Assistant Manager at our Trafford Centre store. As one of the leaders of our Trafford Centre store, you'll play a key role in driving our continued success. Working closely with the Store Manager, you'll help lead a high-performing team, deliver exceptional customer experiences and drive strong commercial results. This is a fast-paced, high-volume environment where no two days are the same. You'll be responsible for supporting the Store Manager across all aspects of the store operation, while taking ownership of performance, team development and customer experience. You'll lead from the front, setting the standard for your team and creating an environment where people are motivated to achieve their goals. Whether you're driving sales performance, coaching your team on the sales floor, maintaining excellent operational standards or supporting the day-to-day running of the store, you'll have a real opportunity to make your mark.

What we're looking for:

• Proven experience in an Assistant Manager or equivalent retail management role is essential
• Strong commercial awareness, with a proven ability to drive sales and deliver against store KPIs
• Excellent leadership and communication skills, with the ability to motivate, coach and develop a diverse team
• A confident and hands-on leadership style, leading by example on the sales floor
• The ability to analyse performance and identify opportunities to improve sales and customer experience
• Strong organisational and problem-solving skills, with the ability to manage competing priorities in a fast-paced environment
• Experience supporting the Store Manager with staffing, scheduling, stock management and day-to-day operations
• A strong understanding of visual merchandising and the importance of maintaining high brand standards
• The ability to create a positive, collaborative team environment where people feel supported, challenged and motivated to succeed
• A genuine passion for customer service, retail, footwear and the Skechers brand

Skechers offers:

• Competitive salary
• Store performance-based bonus
• Opportunities for career growth and development
• A dynamic, fast-paced and rewarding working environment
• The opportunity to work within one of our flagship Skechers locations

This is an exciting opportunity for an experienced Assistant Manager to join Skechers and play a key role in the continued success of our Trafford Centre store. If you're a confident and commercially driven retail leader who knows how to motivate a team, deliver results and create an exceptional customer experience, we'd love to hear from you.

WHO WE ARE:

Headquartered in Southern California, Skechers - the Comfort Technology Company® - has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand.

Be You - Feel Welcome

Skechers recognises the importance and power of diversity within our business. We ensure that our people processes are fair, transparent and promote equality of opportunity for all employees and job applicants. Reasonable accommodations may be made to enable individuals with disabilities or health conditions, who are otherwise qualified for the job position, to perform the essential functions as detailed above.

Join our team of innovators, creators, and designers.

Skechers, the global leader in comfort technologies, brings together employees from around the globe to deliver stylish products for people of all ages. Our employees are passionate about more than just the products we design, employees - we value community involvement and give back to local communities through a variety of initiatives including Skechers Foundation and Bobs for Dogs. Learn more about who Skechers supports local communities around the world. Stay up to date on our brand, job openings, community involvement, and more via LinkedIn.

Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations. From footwear to apparel and accessories, Skechers has a product for you and your family. Learn more about our many product offerings here.