Sales Associate - The North Face

VF Northern Europe Services; England; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Staff discount (50%)

Career development

Induction and ongoing training

Brand training and support

Job summary

VF Corporation’s The North Face brand seeks a Sales Associate for our Clarks Village, Somerset store. This permanent part-time role covers 30 hours per week, delivering outstanding customer service and helping maintain the highest shop floor standards.

You’ll develop product knowledge, stay current with trends, and contribute to a positive, team‑oriented environment. English fluency is essential; weekend/evening shifts may apply, prior retail experience is welcome but not required.

Qualifications

• Provides the highest level of customer service on the shop floor.
• Develops thorough knowledge of products in store.
• Maintains merchandising standards according to brand guidelines.
• Keeps up to date with trends and brand positioning.

Responsibilities

• Provide excellent customer service to inspire and assist customers.
• Develop product knowledge to advise customers effectively.
• Maintain store merchandising in line with brand standards.
• Assist with stock room procedures and store operations.

Skills

Customer service

Product knowledge

Merchandising

Team player

Job description

Sales Associates (part-time, permanent)

We’re looking for a passionate Sales Associate (part-time, 30hrs/week) based in our Clarks Village, Somerset store on a permanent basis. As a Sales Associate you will inspire our customers, deliver an excellent service, and help maintain the highest standards on our shop floor.

The North Face is the premier exploration company in the world.We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.

Let’s talk about the role!

We believe that our Sales Associates have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but empower our people to take responsibility at store level.

How you’ll make a difference

• Providing the highest level of customer service, ensuring that all customers are treated with respect
• Developing a thorough knowledge of products in store
• Maintaining merchandising standards in accordance with brand guidelines
• Keeping up to date with current trends and the brand’s place within the market
• Following all operational procedures in the store and in the stock room

What makes you the perfect Sales Associate?

• You love interacting with customers.
• You set a great example for the rest of the team with your hands‑on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
• You have a positive can‑do attitude, facing all situations in the store
• You are passionate about our brand, fashion, and retail in general
• You have excellent written and verbal communication in English (another language is a plus but not necessary)
• You are flexible when it comes to working weekends, evenings and holidays as necessary
• Previous experience is great but not necessary.
• What matters most of all is that you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

The North Faceis part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.

What’s in it for you?

We offer comprehensive benefits that encourage mental, physical and financial well‑being for all VF associates. When it comes to benefits, we’re the total package.

Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different.

• Career ownership, enabling you to build your knowledge and experience across different brands
• A supportive feedback-based culture where respect and integrity guide us in what we do
• Tailored training. From an induction to ongoing online and face‑to‑face training sessions, we are committed to helping you grow, both professionally and personally.
• Free to Be

We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.

Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.

With 40 years in the outdoor industry, The North Face® is the premier supplier of authentic, innovative and technologically advanced exploration apparel, footwear, equipment and accessories. We look for employees who help us stay on the cutting edge with their creativity and innovation. If this sounds like you, take a look through our open opportunities. We are an Equal Opportunity Employer.

VF Diversity Vision Statement VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor. VF is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence, dignity, integration and equality of opportunity, and will do so by striving to identify, prevent and remove barriers to accessibility wherever possible as well as by meeting the accessibility requirements under the ADA, AODA, and other applicable state, local or provincial regulations. VF is committed to digital accessibility, and to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA and complying with the ADA and AODA Standards for Accessible Design, and other applicable regulations. If you need an accommodation or have any questions regarding this statement, please send your request to [e-mail].