Assistant Store Manager TAP (6 months) - Victoria's Secret, Milton Keynes

NEXT Retail Ltd.; Milton Keynes; On-site; GBP 100,000 - 125,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to lead a dynamic team in delivering exceptional customer experiences. In this role, you will inspire and train your team, manage store operations, and ensure that sales targets are not only met but exceeded. With a focus on creating a positive and inclusive atmosphere, you will be instrumental in driving the store's success. If you have a passion for retail and a knack for motivating others, this is the perfect opportunity for you to shine in a fast-paced environment and make a real impact.

Qualifications

• Previous retail management experience in fast-paced environments.
• Ability to manage a team to meet sales targets and KPIs.

Responsibilities

• Lead and inspire the team to achieve targets and enhance customer experience.
• Manage store operations, P&L, and ensure compliance with safety policies.

Skills

Retail Management

Team Leadership

Customer Service

Sales Target Achievement

Problem Solving

Visual Merchandising

Education

Experience in Retail Management

Job description

About the role

As an Assistant Store Manager at Victoria’s Secret you’ll be a key part in the management team, ensuring the success of your store and inspiring the team to achieve their targets and create the very best customer experience every day.

What’s in (your) store for you…

• Lead from the heart - You’ll train, coach and inspire your team, setting them up for success and developing them to be stars of the future.
• Be a role model - You’ll motivate and engage your team to bring to life the brand values every day, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success.
• Have your mind on the customer - You’ll be a friendly face to every customer you meet, always putting their needs first and planning ways you can personalise and maximise the customer experience in store and ensuring your team does the same.
• Hands on operations - You’ll work with your Store Manager to manage the store P&L and key KPIs across the store, always with a focus on profitability and controllable costs (think hiring, rotas, payroll, customer success, stock control) which help maximise sales and profitability.
• An eye for visuals - Our brand visual standards are high, but with the support of our Visual Team you will be accomplished in their execution, and you’ll ensure your team are too.
• Open eyes and ears - Your vision and passion for our products will help the business grow and change for the better. You’ll cultivate a platform for active listening with your team and sharing ideas with your wider store partners. Everyone has great ideas, tell us, what are they? Your voice will count.
• Your feet on the ground - You’ll make sure your store is kept up to date, safe and compliant. You’ll manage product launches, floor set changes, store audits and stock counts, H&S policies, and make sure everything is in place to keep you and your team efficient and safe.

About you…

• A wealth of experience -
  • With your previous retail management experience in fast-paced store(s) you can demonstrate a record of managing and exceeding sales targets and KPIs.
  • You can demonstrate an understanding of how to manage a team to deliver objectives that drive strong performance and results.
• Passion for retail - You have a passion for all things retail whether it be front or back of house, ultimately creating a unique experience for each customer is your favourite thing to do.
• Lead with purpose - You lead with purpose, engaging and developing your team to have a shared enthusiasm for the brand and the experience we create.
• Relationships that count - You are keen to be part of the business and want to develop valued relationships with our customers, your team and wider business teams.
• Embrace change - Your mind thrives on change, especially when it poses a challenge, your favourite thing to do is multitask, problem solve and collaborate with others to get things done.
• Creative flair - People describe you as approachable and resourceful with a creative side when it comes to engaging teams with training, local incentives and global initiatives.