Assistant Store Manager - Stirling (32 - 40 hours)

Rituals; Fallin; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is looking for an Assistant Store Manager to inspire and lead a dynamic team. This role focuses on creating a positive shopping experience while driving store performance through exceptional customer service and teamwork. You will be the right hand to the Store Manager, assisting in daily operations and fostering a culture of trust and engagement. If you have a passion for retail and a knack for motivating others, this is the perfect opportunity to make a significant impact in a vibrant environment.

Qualifications

• Prior experience as Assistant Store Manager or equivalent in retail/hospitality.
• Strong people management and coaching skills.

Responsibilities

• Motivate team and enhance customer shopping experience.
• Support Store Manager in daily operations and team recruitment.

Skills

People management

Communication

Motivation

Coaching

Decision-making

Problem-solving

Job description

Job Description

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork, and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help to recruit, hire, and retain a diverse and talented store team. You’ll coach your team members to help them feel more engaged while achieving their full potential. Finally, you’ll serve as your Store Manager’s right hand by assisting with day-to-day business activities!

Please note this role is based in Stirling, Scotland.

Qualifications

High on energy, low on ego, and with a little bit of humour!

You are ‘one of a kind’ because of your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. Additionally, as Assistant Store Manager, you are inspiring and performance-oriented.

On top of that, you have:

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision-making and problem-solving skills.