Assistant Store Manager - St Albans (32 - 40 hours)

Rituals Cosmetics; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading cosmetics brand as an Assistant Store Manager in St Albans, where you'll inspire a team to achieve outstanding customer satisfaction and drive sales. This role offers opportunities for skill development and career growth while ensuring a positive shopping experience for customers. Bring your experience in retail or hospitality to lead a diverse team and contribute to the store’s success.

Qualifications

• Relevant experience at Assistant Store Manager level or similar in retail or hospitality.
• People management skills like communication, motivation, coaching.
• Strong decision-making and problem-solving skills.

Responsibilities

• Motivate team and provide meaningful shopping experience.
• Drive store performance through customer service and teamwork.
• Assist with recruiting, hiring, and coaching team members.

Skills

Communication

Motivation

Coaching

Decision-Making

Problem-Solving

Job description

Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and get the opportunity to grow your skills every day.

Role Overview

As Assistant Store Manager, your focus is on motivating your team and providing a meaningful shopping experience for each customer. You will act as second-in-command, ready to step in for the Store Manager when necessary. Your main responsibilities include driving store performance through excellent customer service, effective teamwork, and efficient daily operations.

You will serve as a role model and ambassador for Rituals, supporting your Store Manager in fostering a culture of trust and positivity. Your duties include recruiting, hiring, retaining, and coaching a diverse and talented team, helping team members engage and reach their full potential, and assisting with day-to-day business activities.

Please note this role is based in St Albans.

Candidate Profile

We are looking for energetic, humble, and humorous individuals who can motivate others and achieve store goals related to customer satisfaction and sales. The ideal candidate is inspiring and performance-oriented.

Requirements include:

• Relevant experience at Assistant Store Manager level or similar in retail or hospitality.
• People management skills such as communication, motivation, coaching, connection, and inspiration.
• Experience in sharing knowledge to influence behavioral change and develop others.
• Strong decision-making and problem-solving skills.