Assistant Store Manager Salisbury

Virgin Media O2; Salisbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join an innovative team as an Assistant Store Manager, where your leadership will inspire excellence in retail. In this role, you will prioritize customer satisfaction and create a motivated team that thrives in a fast-paced environment. With a focus on personal development and team success, you will play a key role in delivering exceptional service and driving business goals. This is an exciting opportunity to make a difference in a leading company that values diversity and inclusion, providing you with the support and resources to excel in your career.

Qualifications

• Experience in a fast-paced environment, leading teams effectively.
• Strong communication skills and adaptability to business needs.

Responsibilities

• Lead, coach, and inspire a team to deliver excellent customer service.
• Drive team performance and ensure adherence to processes and standards.

Skills

Team Leadership

Customer Experience Management

Performance Management

Process Adherence

Communication Skills

Job description

Summary

Location: Salisbury

Job Family: Retail

Job Type: Full Time

Posted Date: 06-Mar-2025

Ref #: 65623

Role Overview

As an Assistant Store Manager, you'll bring our core values to life through your team. Retail excellence will be the standard in everything you do. With every decision and direction, you will prioritize the customer.

You will help create a motivated and engaged team by leading, coaching, and inspiring. Your goal is to encourage team members to love their job and improve every day for our customers through personal experiences.

Who We Are

Virgin Media O2 is the UK's fastest broadband network, the nation’s best-loved mobile brand, and one of the UK's biggest companies. We have diverse, high-performing teams that offer the UK more choice and value, driven by our customer-championing values and ambitions.

Our Commitment to Inclusion

Virgin Media O2 is an equal opportunities employer. We strive to remove bias and barriers, integrating equity and inclusion into all aspects of our work. We support you to be authentic throughout your application journey.

Must Have Experience

• Experience in a fast-paced environment, not necessarily retail
• Leading and developing teams
• Delivering first-class customer experiences
• Following processes and procedures
• Conducting reviews and performance management
• Working towards targets and driving success

Additional Qualities

• Strong communication and listening skills
• Adaptability to business needs
• Experience with systems and processes
• Adherence to compliance standards including Health & Safety, cash management, security, stock management, FCA compliance, refunds, and discounts

Benefits

We celebrate our people and aim to create an empowering culture. Our reward package includes numerous benefits designed to support you and your loved ones, ensuring you're covered for life's challenges.

Next Steps

If you feel you belong here, we'd love to learn about you. The process includes submitting an application, followed by potential telephone conversations and an interview. Please inform us of any adjustments needed during recruitment. Thank you for your interest in joining Virgin Media O2.