Assistant Store Manager - Portsmouth - Gunwharf Quays (40 hours)

Rituals Cosmetics; Portsmouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

A cosmetics retail company in Portsmouth is seeking an Assistant Store Manager to lead the team in delivering exceptional customer experiences. Responsibilities include motivating staff, managing daily operations, and driving store performance. The ideal candidate will have retail or hospitality experience and strong people management skills. This role offers growth opportunities in a supportive environment.

Qualifications

• Proven experience as an Assistant Store Manager or similar role in retail or hospitality.
• Ability to influence behavioral change and develop others.
• High energy, humility, and a sense of humor.

Responsibilities

• Motivate your team and provide meaningful shopping experiences for customers.
• Act as second-in-command and fill in for the Store Manager when necessary.
• Drive store performance through excellent customer service.

Skills

People management skills

Communication

Motivation

Coaching

Decision-making

Problem-solving

Job description

Assistant Store Manager - Portsmouth - Gunwharf Quays (40 hours), Portsmouth

Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and get the opportunity to grow your skills every day.

Responsibilities

• Motivate your team and provide meaningful shopping experiences for customers.
• Act as second-in-command and fill in for the Store Manager when necessary.
• Drive store performance through excellent customer service, teamwork, and efficient operations.
• Support the Store Manager in creating a culture of trust and positive feedback.
• Assist in recruiting, hiring, and retaining a diverse and talented team.
• Coach team members to enhance engagement and potential.
• Help with day-to-day business activities as the Store Manager’s right hand.

Candidate Profile

• High energy, humility, and a sense of humor.
• Proven experience as an Assistant Store Manager or similar role in retail or hospitality.
• Strong people management skills, including communication, motivation, coaching, and inspiration.
• Ability to share knowledge to influence behavioral change and develop others.
• Decision-making and problem-solving skills.