Assistant Store Manager - Piccadilly, London (m/w/d)

TN United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to lead a vibrant team in London. This role involves delivering exceptional guest experiences while fostering a culture of growth and development. You will be responsible for coaching and empowering your team, ensuring alignment with the brand's vision, and driving profitability through guest engagement. If you have a passion for retail and outdoor living, and possess strong leadership skills, this is the perfect opportunity to make a significant impact in a dynamic environment.

Qualifications

• 2-3 years of leadership and retail management experience.
• Dynamic leadership skills to recruit, hire, train, and motivate teams.

Responsibilities

• Lead a team aligned with the brand's vision and values.
• Support training and coaching of a high-performing team.
• Oversee employee experience from onboarding to offboarding.

Skills

Leadership

Retail Management

Customer Service

Financial Acumen

Communication Skills

Time Management

Problem-Solving

Tools

Microsoft Office Suite

Job description

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Assistant Store Manager - Piccadilly, London (m/w/d), London

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Client:

Arc'teryx

Location:

London, United Kingdom

Job Category:

Retail

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EU work permit required:

Yes

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Job Reference:

8ef7e6b4a85c

Job Views:

4

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

Your Opportunity at ARC’TERYX: Arc’teryx Piccadilly is looking for its future Assistant Store Manager! You lead a team of 15 members (including Lead and Sales Associate) in partnership with your Store Manager and a second Assistant Store Manager, delivering best-in-class guest experiences, building connections, and committing to bold objectives both in-store and in our communities. You provide the highest level of guest experience with a passionate, talented group of product guides. You are responsible for creating a brand experience and developing a team aligned with the Arc’teryx Vision, Purpose, and Values. You are product-obsessed and seek opportunities to learn firsthand how our product performs. You inspire your team with your commitment to education and sharing product knowledge, prioritizing your connection with nature and celebrating others doing the same. Your enthusiasm for our brand, product, and values elevates the guest experience, creating space for everyone to find their Outer Peace. You reflect and celebrate achievements, create leadership development opportunities, and drive profitability through guest and team engagement. You are driven to pursue personal and professional goals, giving the same attention to your team and the business. You recognize that we create a better world, together.

As an Arc’teryx Assistant Store Manager, here’s what you’d be doing:

• Leading a team in alignment with the Arc’teryx Vision, Purpose, and Values
• Supporting and overseeing the floor, including the five pillars of experience, product, community, operations, and people
• Supporting and leading training and coaching of a high-performing team through the Arc’teryx Guest Journey
• Leading by example, coaching in the moment, and empowering the team to self-lead through development plans and training
• Identifying and developing store leadership talent in partnership with your Store Manager
• Overseeing the employee experience from onboarding to offboarding
• Delivering on bold objectives in store and community
• Building brand presence and guest loyalty by upholding our mission and values
• Leading from the floor 5 days a week to champion floor leadership and guest experience
• Empowering your team to use their best judgment in guest service
• Supporting store operations with areas of focus assigned by the Store Manager
• Collaborating on store events to support the mission, drive traffic, and increase community involvement
• Evaluating team needs quarterly to support staffing and development

Are you our next Assistant Store Manager?

• 2-3 years of leadership and retail management experience
• Dynamic leadership skills to recruit, hire, train, motivate, and develop future leaders
• Entrepreneurial spirit and ability to evolve for great results
• Passion for service and delivering exceptional guest experiences
• Financial acumen including budgeting, forecasting, and profit management
• Ability to set a vision, align teams, and foster commitment
• Balance autonomy and collaboration effectively
• Seek the best solutions with integrity
• Passion for leading and outdoor living
• Strong communication skills
• Excellent time management and problem-solving skills
• Proficiency with Microsoft Office Suite
• Ability to lift up to 30 lbs

Expectations:

• Availability reflecting business needs, including mornings, evenings, weekends
• Availability for “Black Friday” and holiday season work
• Accountability for all responsibilities outlined for the role

Details: Hours: Full-Time - 40 hours/week Compensation: Salaried + Bonus

Equal Opportunity: Arc’teryx fosters an inclusive culture, respecting diversity and promoting equality in opportunity and treatment.

Values: We believe in creating positive change, living our values, and continuously evolving for better.