Assistant Store Manager – Outdoor Gear Leader (Discounts)

Cotswold Outdoor Group; Hedge End; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Staff discount

Holiday allowance

EV salary sacrifice

Volunteer day

Training & leadership

Wellbeing support

Perks platform savings

Job summary

The Assistant Store Manager role at Cotswold Outdoor Group in Hedge End offers a hands-on leadership position within a busy retail store. You will work with the Store Manager to drive team performance, coach staff to provide expert customer service and ensure stock control, safety and presentation standards are met.

You’ll lead in the Store Manager’s absence, help create an inclusive, welcoming environment for customers, and contribute to achieving challenging store targets while benefiting from

Qualifications

• Experience leading a store team and delivering outstanding customer service
• Strong understanding of store operations, stock, safety and visual standards
• Ability to coach and develop a team to hit performance targets
• Proactive in creating an inclusive, welcoming store environment

Responsibilities

• Drive high performance by coaching your team through daily operations including stock management, cash handling and store safety
• Lead by example, motivating your team to deliver expert service and hit performance targets
• Help create an inclusive, welcoming environment where every customer feels valued
• Step up to lead the team in the Store Manager’s absence
• Maintain a high standard of presentation, keeping the store organised, inviting, and easy to shop in

Skills

Team leadership

Customer service

Stock management

Store safety

Visual standards

Coaching

Leadership

Inclusivity

Job description

The Assistant Store Manager role at Cotswold Outdoor Group in Hedge End offers a hands-on leadership position within a busy retail store. You will work with the Store Manager to drive team performance, coach staff to provide expert customer service and ensure stock control, safety and presentation standards are met.

You’ll lead in the Store Manager’s absence, help create an inclusive, welcoming environment for customers, and contribute to achieving challenging store targets while benefiting from