Assistant Store Manager (NOKWOL)

Naked Wolfe; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A luxury footwear brand in London is seeking a full-time Assistant Manager for their flagship store. The role involves ensuring high levels of customer satisfaction, assisting with product knowledge, and achieving personal sales goals. The ideal candidate will be passionate about luxury footwear and provide exceptional customer experience while maintaining store standards. This is an opportunity to join a dynamic team committed to excellence.

Qualifications

• Passion for luxury footwear and customer experience.
• Ability to achieve sales goals.
• Experience in retail is preferred.

Responsibilities

• Ensure high customer satisfaction through excellent service.
• Assess customer needs and assist with product information.
• Welcome customers and answer queries.
• Achieve personal sales goals.
• Maintain store standards and assist with inventory.

Skills

Customer satisfaction

Sales service

Product knowledge

Teamwork

Trust building

Job description

Join us for the amazing position as our full time assistant manager based in our flagship NOKWOL store on the Kings road Chelsea.

The assistant manager role is approximately 40 hours per week split across five shifts.

If you are passionate about luxury footwear and delivering an exceptional customer experience, we want to hear from you!

As an Assistant Manager, you will be at the forefront of our customer interactions, serving as the important key brand ambassador for the brand and store

. Your responsibilities will include:

• Ensuring high levels of customer satisfaction through excellent sales service.
• Assessing customers’ needs and providing assistance and information on product features.
• Proactively welcoming customers to the store and answering their queries.
• Achieving personal sales goals monthly, quarterly, and yearly to contribute to the overall store revenue success.
• "Going the extra mile" to drive sales and create a positive customer experience.
• Maintaining and elevating store standards, along with performing any supporting tasks required.
• Remaining knowledgeable about products offered and inspiring customers with available options.
• Cultivating a positive and inclusive working environment.
• Building productive trust relationships with customers and connecting for post-sale communication to encourage repeat business and customer loyalty.
• Cultivating VIP clients.
• Complying with inventory control procedures and performing assigned stockroom duties.

Join us and be part of a dynamic team committed to providing an elevated retail experience with our amazing range of product and brands at Nokwol.

Looking forward to hearing from you