Assistant Store Manager - No Nights!

SmartStop Self Storage; Richmond; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading self-storage company in Richmond, England is seeking an Assistant Store Manager. The role involves overseeing operations, managing team tasks, and ensuring customer satisfaction. Ideal candidates are detail-oriented and organized, with a commitment to excellent service. This position offers a starting pay of $16.00/hour plus bonuses, health insurance, and more. No evening shifts required.

Benefits

Health insurance

Paid Time Off

401(k) matching

Life Insurance

Disability Insurance

Employee assistance program

Monthly Bonus Incentive Plan

Discounts on health & fitness, legal, and entertainment

Qualifications

• Reliable transportation and valid Driver’s License required.
• Background check is mandatory.

Responsibilities

• Rental of storage units and preparing rental agreements.
• Handling financial transactions and maintaining product knowledge.
• Supervising on-site projects and maintaining tenant relationships.

Skills

Attention to detail

Organizational skills

Customer service

Financial transaction handling

Problem-solving

Job description

Career Opportunities with SmartStop Self Storage

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SmartStop Self Storage, a publicly traded company, is one of the largest self-storage operators in North America. Headquartered in Ladera Ranch, California, we operate more than 200 properties across 23 U.S. states, the District of Columbia, and four provinces in Canada.

Our fully integrated team of more than 600 self-storage professionals is committed to delivering an exceptional customer experience, a commitment recognized by multiple industry honors, including Newsweek’s Best Customer Service among Storage Center companies for three consecutive years (2021–2023) and Reputation’s 800 Award (2023). We are equally proud to have been named a Top Workplace in Orange County in both 2022 and 2023; an award based solely on feedback from our employees about our culture, values, and leadership.

Assistant Store Manager (Store 2501 - Richmond, VA)

Job Summary - NO NIGHTS!

The right candidate pays attention to details, stays organized, and delights in finding great solutions to problems. This position is involved in all phases of the operation, including leasing storage and parking, managing a team, assisting with maintenance, supervising on-site projects, and maintaining good relationships with tenants.

Hours of Operation: Mon - Fri 9:30am to 6:00pm; Sat 9:00am - 4:00pm; Sun 10:00am - 2:00pm

Starting at $16.00/hour + Bonus

Essential Job Functions and Responsibilities

• Rental of storage units
• Preparing rental agreements
• Handling financial transactions and banking activities
• Maintaining a working knowledge of all products and services
• Must have reliable transportation, a valid Driver’s License, and current auto insurance
• The position requires a background check
• Other duties as assigned by the Company
• Monthly Bonus Incentive Plan
• Health insurance, including medical, dental, and vision
• No Evening Hours
• Paid Time Off
• 401(k) matching
• Life Insurance | Disability Insurance
• Employee assistance program

Discounts

• Health & Fitness Partnerships
• Legal
• Entertainment

Diversity

SmartStop Self Storage is committed to diversity, equity, and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team.

Lead Together! Think Outside the Box!

A company that embraces CHANGE while enhancing EVERYONE’S journey.